About the position
We are seeking a dedicated Director, P&C Product Management for our Personal Lines Auto Countrywide (National) area. In this role you will lead a team that supports the Countrywide auto P&L and the design, development, implementation, and maintenance of P&C Auto insurance products. The Director, P&C Product Management is accountable for the achievement of property and casualty (P&C) insurance profit and growth targets on a national product basis. Develops strategic vision and tactical plan that will profitably expand USAA product line market share. Focuses on national product competitive and financial KPIs to anticipate and react to potential trends. Identifies opportunities to make national impacts across P&C, which drive best practices and innovation across organization. Responsible for developing and implementing national P&C product line strategies(s).
Responsibilities
- Effectively communicates complex ideas and strategies to key business team members to drive forward strategic goals for national product.
- Responsible for working with complex large data sets and developing analytical insights for implementation.
- Develop credibility with and influences cross-functional business partners, project teams and senior leadership.
- Drives alignment between key business partners (distribution, Agency, underwriting, marketing, pricing, and the Enterprise) to achieve strategic goals at a local market or nationally.
- Partners with Government & Industry Relations, Attorney, and Compliance Advisor to maintain relationship with local regulatory agencies and industry organizations.
- Leads regular business reviews to align knowledge of state or national performance.
- Represents Product Line Leader on a national basis as subject matter expert in strategy, product enhancements, underwriting, pricing, marketing, and other initiatives.
- Builds, develops, and leads a team of individual contributors through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Requirements
- Bachelor's Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience may be substituted in lieu of degree.
- 8 years of relevant Product or Program Management experience analyzing data and developing recommendation, or an advanced degree in Business, with 6 years of Product or Program Management experience.
- 4 years of P&C experience.
- 3 years of direct team lead or management experience.
- Demonstrated comprehensive knowledge of insurance products and features, competition, and competitive market conditions.
- Advanced negotiation skills to resolve differences while maintaining positive working relationships.
- Advanced experience in creating product briefings and presenting to executive leadership.
- Strong interpersonal and relationship management skills with an emphasis on customer focus, collaboration and partnering to obtain results.
- Advanced strategic planning and execution experience.
- Experience interacting with external regulators.
- Expert knowledge of applicable product related regulations, and risk and compliance requirements.
Nice-to-haves
- 8+ years of insurance industry experience
- 4+ years of Personal Lines P&C Product Management experience (ideally in Auto)
- Experience with P&C Pricing and Modernization business strategies (ideally in Auto)
- Demonstrated experience analyzing trends, and making data focused recommendations to leadership
- Strong experience leading and developing teams
- Demonstrated experience influencing business strategies
- US military experience through military service or a military spouse/domestic partner
Benefits
- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program with paid holidays plus 16 paid volunteer hours
- Various wellness programs
- Career path planning and continuing education
