ViiV Healthcare (GSK) Director, Patient Access and Affordability Programs

GSK•Durham, CA

15h•Onsite

About The Position

ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic. We are aware of how much is at stake for those affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV isn’t just somewhere to work – it’s a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference. While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities. This role will be based out of ViiV's US Headquarters in Durham, NC (RTP Area) & may be considered for a domestic relocation package. Check out this link to learn more about the thriving, diverse, and cutting edge RTP area! Research Triangle Park | Where People + Ideas Converge (rtp.org) The Director, Patient Access and Affordability Programs is responsible for the strategy, development, and management of initiatives that ensure access and affordability for patients living with HIV or those who could benefit from HIV prevention. This role will focus on enabling patients to start prescribed treatments quickly while balancing brand performance and organizational objectives. The role involves overseeing the design, implementation, and ongoing management of patient affordability programs in collaboration with third-party partners. It requires a strong understanding of patient affordability solutions, operational execution, and vendor management to ensure program effectiveness. We are seeking a collaborative leader who shares ViiV’s mission of Leaving No Patient Living with HIV Behind and is passionate about improving patient access and affordability.

Requirements

Bachelor’s Degree
7+ years of pharmaceutical access and affordability industry experience, primarily in healthcare, including working with co-pay programs, PBMs, patient access, or in a similar role for the life sciences industry.
5+ years’ experience designing and managing patient access and affordability programs and managing risks by working with corporate leadership, brand teams, and other key groups.

Nice To Haves

MBA or advanced degree with in-depth knowledge of the healthcare, pharmaceutical, and biotechnology industries, including legal and regulatory requirements for patient services and financial programs.
Vendor and Project Management: Proven experience managing vendors, patient/provider support hubs, and services in compliance with regulations, alongside demonstrated success managing multiple complex projects under pressure.
Analytical and Financial Skills: Strong analytical and quantitative abilities, including expertise in constructing complex financial models and interpreting data to inform strategy and decision-making.
Communication and Collaboration: Exceptional oral and written communication, presentation, and advocacy skills, with the ability to convey complex information effectively and build trust with diverse stakeholders.
Organizational and Leadership Skills: Proven ability to work within a complex matrix organization, manage competing priorities, and collaborate across teams with attention to detail and integrity.

Responsibilities

Develop and Implement Patient Affordability Solutions: Create and execute programs (e.g., Copay Savings) and strategies that align with brand objectives and enhance patient access.
Vendor Management and Compliance: Oversee multiple vendors, ensuring adherence to business rules, service-level agreements, and contractual requirements while maintaining full compliance with legal and regulatory standards.
Performance Monitoring and Market Insights: Track and analyze key performance indicators, program utilization trends, and costs to identify improvements and provide actionable recommendations to senior leadership.
Competitive Analysis and Strategy Development: Conduct market analysis to evaluate evolving trends and recommend enhancements to patient affordability programs and pipeline product strategies.
Cross-Functional Collaboration: Partner with Market Access, ViiVConnect, Legal, Compliance, and Brand Marketing teams to align patient access tactics, promotional materials, and program messaging.
Program Optimization: Enhance financial accessibility programs and technology, leveraging vendor insights and modeling tools to improve program quality and meet customer needs.
Resource Development and Training: Coordinate with matrix partners to create training and resources that ensure consistent program execution and understanding across stakeholders.
Leadership Briefings: Prepare and present materials on affordability program performance, impact on gross-to-net, and customer outcomes for leadership teams.