About The Position

We are seeking a Director of Patient Strategy to lead the development and activation of patient-focused programs across the drug development and commercialization lifecycle. This role combines strategic thinking, deep patient insights, and cross-functional collaboration to ensure the patient voice is embedded in all engagements. You will guide teams in designing actionable, high-impact initiatives, facilitate advisory boards, co-creation workshops, and journey mapping exercises, and translate scientific and behavioral insights into strategic recommendations. The role requires strong leadership, client-facing skills, and the ability to collaborate across medical, strategy, creative, and account teams. It offers the opportunity to drive measurable outcomes for patients, caregivers, and advocacy communities while shaping innovative programs in a supportive, fully remote environment.

Requirements

  • Bachelor’s degree required; advanced degree in public health, psychology, behavioral science, biomedical sciences, communications, or related field preferred
  • 7–10 years of experience in patient engagement, insights, health communications, or related strategic roles within life sciences, pharma, biotech, agency, or advocacy environments
  • Proven experience leading multi-stakeholder programs that incorporate patient perspectives into medical affairs, commercial strategy, or clinical development
  • Strong understanding of the drug development lifecycle and patient insights’ role in shaping strategy
  • Ability to synthesize scientific, qualitative, and behavioral insights into clear, actionable strategic recommendations
  • Exceptional client-facing skills, communication, storytelling, and facilitation capabilities
  • Comfort engaging with patients, caregivers, and advocacy groups in sensitive, ethical, and compliant ways
  • Proficiency in MS Office, Adobe, collaboration tools, and virtual meeting platforms
  • Collaborative, proactive, and solutions-oriented mindset with commitment to patient-centered thinking
  • Willingness to travel within the US and internationally (<20% expected)

Responsibilities

  • Lead patient-focused initiatives across multiple accounts, ensuring integration of patient perspectives into research, content, scientific exchange, and engagement programs
  • Facilitate co-creation sessions, advisory boards, ambassador programs, journey mapping, and patient education programs
  • Translate complex scientific, behavioral, and qualitative insights into actionable recommendations that inform brand strategy and activation plans
  • Collaborate with cross-functional teams including medical, strategy, creative, research, and account services to deliver high-quality, integrated programs
  • Build trusted relationships with patients, caregivers, advocates, and clinical experts to ensure recommendations are authentic and relevant
  • Oversee quality, compliance, and regulatory standards across all patient engagement activities
  • Identify growth opportunities, contribute to proposals, SOWs, and thought leadership, and represent patient strategy externally with advocacy organizations and industry partners

Benefits

  • 100% remote work environment with opportunities for local meetups
  • Health benefits including medical, dental, and vision coverage
  • Generous parental leave and family support programs
  • 401(k) plan with company match
  • Flexible time off policy and work-life balance support
  • Opportunities for professional development and personal growth through dedicated training programs
  • Volunteer time off, wellness initiatives, virtual workout classes, and discounts on events, travel, and services
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