Director, Product Design

FanaticsNew York, NY
2d

About The Position

The Director of UX Design leads the vision, strategy, and execution of user experience design across our digital products and platforms. This role balances hands-on design leadership with people management, cross-functional collaboration, and strategic influence. The Director of UX Design ensures that user needs, business goals, and technical feasibility come together to create intuitive, impactful, and scalable experiences.

Requirements

  • 10 plus; years of experience in UX, product design, or interaction design.
  • 5 plus; years of experience leading and managing design teams.
  • Proven ability to define and scale UX strategy in complex, cross-functional environments.
  • Strong portfolio demonstrating user-centered design and business impact.
  • Deep understanding of UX research methods, design systems, and accessibility standards.
  • Excellent communication, storytelling, and stakeholder management skills.
  • Experience working in consumer apps
  • Background collaborating with global or distributed teams.
  • Experience influencing executive leadership and driving organizational change.

Responsibilities

  • Define and evolve the UX vision, principles, and standards for Core Product.
  • Translate business strategy and user insights into clear UX direction and roadmaps.
  • Champion user-centered design and accessibility best practices at all levels of the organization.
  • Lead, mentor, and grow a team of Product Designers
  • Establish clear roles, career paths, and performance expectations.
  • Foster a culture of collaboration, creativity, and continuous learning.
  • Oversee end-to-end UX processes including research, ideation, prototyping, testing, and design delivery.
  • Review and provide feedback on key design initiatives and deliverables.
  • Balance user needs with business objectives, technical constraints, and timelines.
  • Leverage qualitative and quantitative data to inform design decisions.
  • Advocate for testing, validation, and iteration throughout the product lifecycle.
  • Ensure design consistency, quality, and scalability through design systems and governance.
  • Partner closely with Product, Engineering, Data, Marketing, and Customer teams.
  • Influence product strategy by grounding decisions in user research and usability insights.
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