Director, Product Management, Lifecycle Management Consulting, Services

Mastercard-posted 2 days ago

$155,000 - $248,000/Yr

Full-time • Director

Boston, MA

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Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. We are seeking a Director to lead Lifecycle Management Consulting product management within CAE Consulting (as part of Consulting in Business & Market Insights (BMI)) with the mandate to design, enhance, and bring to market consulting solutions that are directly linked or complimentary to the growth of the Consumer Acquisition & Engagement business. The Director, Product Management Lifecycle Management Consulting will report to the VP of CAE Consulting and will be responsible for developing and managing all aspects of new and existing Lifecycle Management consulting solutions.

Define a compelling vision for our advisory offerings around lifecycle management, that aligns with market needs, organizational goals, and industry trends
Own the global product line strategy and go-to-market expansion for Lifecycle Management Consulting, in close partnership with the global CAE product and commercialization teams
Establish an innovation agenda focused on building consulting solutions that leverage Mastercard data, technology and expertise and insights across marketing, loyalty and personalization
Collaborate with sales, marketing, delivery, and other relevant teams from esp. the CAE organization to align priorities and communicate value propositions effectively
Ensure consulting effectively advances our positioning and differentiation in marketing and lifecycle management and leads to cross-sell of CAE services and platforms as well as adjacent consulting, analytics and implementation offerings
Accountable for day-to-day management, business reporting and tracking for Lifecycle Management Consulting as well as supporting strategic ad hoc initiatives

Experience leading consulting engagements and configuring proven consulting concepts and deliverables into replicable approaches
Fundamental understanding of marketing and client engagement concepts and appreciation for their ability to drive business growth and profitability
Intellectually curious with entrepreneurial attitude and a results-driven mindset
Ability to influence and engage - anticipate and proactively address issues that may arise
Proven strategic thinking, communication, and stakeholder management abilities
Willingness to work across silos and strong quantitative, business acumen
Flexible and creative, able to not only adapt but also thrive in a constantly changing, high-growth environment
Candidate should have relevant academic credentials as well as functional and industry experience to support their application

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
Flexible spending account and health savings account
Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Eligibility for tuition reimbursement

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