Director, Product Management - Outbound Subrogation

CCC Intelligent Solutions

5d•$157,418 - $200,000

About The Position

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com. The Role CCC is transforming subrogation by connecting carriers, data partners, and the broader P&C economy to accelerate accurate liability decisions, demand creation, and recovery. We’re seeking a seasoned Product Management leader to own and scale CCC’s Outbound Subrogation portfolio—spanning automated identification, triage, liability and fault insights, negotiation tooling, document creation, and third-party data integrations. You will define the vision, strategy, and multi-year roadmap for Subrogation, leveraging CCC’s network scale, cross-carrier data, workflow integrations, and AI to deliver measurable recovery lift, cycle time reduction, and improved customer and partner experiences. This position will report directly to the VP, Product Management for subrogation and fraud, and be responsible for managing a team of product managers.

Requirements

Bachelor’s degree required (STEM, Business, Finance, or related)
8+ years of software Product Management experience (or equivalent in top‑tier tech/consulting), with a track record leading complex B2B platforms from concept to scaled adoption.
Proven expertise with Agile product development, discovery methods, and design thinking; high fluency in business case creation, design-thinking, PRD creation, experimentation / A/B testing, and driving Go-To-Market processes.
Differentiated ability to partner with development, design, research, go-to-market, and other internal teams to deliver exceptional product and results
Strong communicator able to influence cross‑functional teams and senior client stakeholders; executive‑ready written and verbal skills.
Analytical problem‑solver comfortable with financial modeling, operational KPIs, and navigating contractual/regulatory considerations in claims.

Nice To Haves

Domain expertise in P&C insurance — carrier or vendor side — with a willingness to dive deep into industry topics and a demonstrated track record of coming up to speed quickly on highly regulated, complex, and rapidly changing industries.
Specific experience with Subrogation is ideal, but not required.
Familiarity with claims core systems, document/intake services, third-party data (e.g., police reports, MVR, telematics), and integration patterns (APIs, eventing).
Exposure to computer vision/AI/ML use cases (e.g., damage assessment, liability insights, next-best-action).
Experience pricing/packaging B2B SaaS, including outcome or usage-based models.

Responsibilities

Set strategy & vision: Define a compelling product strategy and north star outcomes for Subrogation (identification → pursuit → resolution), aligned to carrier ROI (recovery $, net loss ratio impact), efficiency (touch/time per file), and quality (error rate, dispute rate).
Own the roadmap: Build and continuously refine a prioritized roadmap across core capabilities (auto‑ID, rules/ML triage, liability insights, negotiation/offer management, arbitration support, payments, and partner APIs). Translate strategy into clear OKRs and delivery plans.
Ship valuable outcomes: Lead discovery, validation, and delivery of new features and products—writing business cases, success metrics, PRDs, and experiment plans; partner with Design and Engineering through launch and iterative optimization.
Harness data & AI: Use CCC data assets and partner datasets to improve identification accuracy, estimate recovery probability, and recommend next best actions. Establish dashboards that show lift in recovery dollars, cycle‑time, and cost‑to-collect.
Integrate the ecosystem: Deeply integrate with carrier claims platforms, SIU/anti‑fraud signals, payments providers, document/e‑signature tools, and third‑party data sources (police reports, policy/coverage verification, telematics, images).
Champion the customer: Engage frequently with carrier subrogation leaders, claim operations, legal/arbitration teams, and vendor partners to uncover needs, test concepts, and turn insights into scalable solutions.
Influence & align: Partner across Product, Engineering, Sales, Account Management, Legal/Compliance, and Marketing to ensure successful launches, pricing/packaging, enablement, and adoption. Present roadmap and results to executive leadership.
Be a player‑coach: Mentor and develop a team of two product managers by introducing best practices, providing ongoing coaching, and modeling strategic product management.
Drive thought leadership: Represent CCC’s point of view on subrogation modernization—automation, data‑driven liability assessment, and digital negotiation—at client forums and industry events.