Director Quality Engineering

Reinsurance Group of America, Incorporated • Chesterfield, MO

1d

About The Position

You desire impactful work. You’re RGA ready RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all. A Brief Overview Oversee the team responsible for the development of comprehensive test plans, creation of automated test scripts, and execution of tests to ensure the quality of our reinsurance software portfolio. In addition, this role will be responsible for developing and implementing quality assurance policies and procedures and driving the strategic direction of the team to strengthen quality assurance efforts. What you will do Integrate the quality and testing processes into the overall software methodology. Analyze data by reviewing reports over periods of time and prepare final analysis reports based on various facts and trends Apply a risk management approach to determine a highly business focused, well organized and comprehensive test and automation strategy for assigned projects and application regression. Deliver and track progress of testing schedules, within "time-to-market" driven project environments, sometimes across parallel projects. Regularly summarize testing status and areas of risk and propose and execute mitigation strategies. Detail and execute test cases, track test results. Interface with programmers to identify and prioritize areas for significant efficiency and confidence gains through test automation. Develops automated test programs where possible. Analyze, track, and report on application issues and maintain documentation on project issues and defect metrics. Collaborate with internal and external teams on release schedules and push to production schedules. Collaborate within consulting delivery team and across product development on automated process improvement initiatives. Help others learn how to make decisions on projects. Participate in process improvement. Engage in management functions and support management as needed. Manage the career path of team members through the performance and goal planning workflow and provide support and guidance for members to achieve success. Management of goals, reviews/evaluations, ABP, PTO, etc. for a small group of staff. Actively lead all aspects of the team, make team decisions, and manage all projects for the team. Track project progression, resolve roadblocks, and manage resources as needed to meet delivery dates. Delegate work to team members and monitor team member performance, coach & mentor team members. Demonstrate leadership through the ability to comprehend our customers’ needs and diffuse their concerns using strong insurance industry knowledge, a high level of focus and attention to detail. Heavy involvement in hiring process.

Requirements

• Bachelor’s Degree in Arts/Sciences (BA/BS) in Computer Science/Engineering, Information Technology, or equivalent work experience required
• 10+ Years of overall, hands-on software quality assurance and product development experience required
• Experience testing multi-tiered, web-based products. required
• 5+ Years of experience testing via RDBMS. required
• Experience driving and participating in software development / testing process improvement initiatives required
• 10+ Years experience or reinsurance industry equivalent, eight years at TAI. required
• Strong understanding of SQL, MS Access, Excel required
• Solid test planning skills, with a strong appreciation for the need to provide well documented test strategies, procedures, and results. required
• Track record of delivering, managing, and tracking project testing schedules, whether as the sole resource on a project team, or leading 1 to 2 other resources. required
• Strong team player with a "can-do" attitude. Possesses solid organizational and time management skills. required
• Excellent troubleshooting ability. required
• Ability to lead a team of professionals toward organizational goals. required
• Ability to delegate work and allocate time for staff, and sponsor projects. required
• Ability to develop, communicate, and maintain an accurate project implementation schedule. required
• Ability to set, develop, and manage organizational goals, performance and development objectives, and career paths for all team members. required
• FLMI designation required

Nice To Haves

• 10+ Years working with Visual Studio, .NET and C# preferred
• 10+ Years working in the Life & Health reinsurance industry preferred
• Experience with test automation (i.e. Selenium and UiPath) preferred
• Experience with AWS and Azure platforms preferred

Responsibilities

• Integrate the quality and testing processes into the overall software methodology.
• Analyze data by reviewing reports over periods of time and prepare final analysis reports based on various facts and trends
• Apply a risk management approach to determine a highly business focused, well organized and comprehensive test and automation strategy for assigned projects and application regression.
• Deliver and track progress of testing schedules, within "time-to-market" driven project environments, sometimes across parallel projects.
• Regularly summarize testing status and areas of risk and propose and execute mitigation strategies.
• Detail and execute test cases, track test results.
• Interface with programmers to identify and prioritize areas for significant efficiency and confidence gains through test automation.
• Develops automated test programs where possible.
• Analyze, track, and report on application issues and maintain documentation on project issues and defect metrics.
• Collaborate with internal and external teams on release schedules and push to production schedules.
• Collaborate within consulting delivery team and across product development on automated process improvement initiatives.
• Help others learn how to make decisions on projects.
• Participate in process improvement.
• Engage in management functions and support management as needed.
• Manage the career path of team members through the performance and goal planning workflow and provide support and guidance for members to achieve success.
• Management of goals, reviews/evaluations, ABP, PTO, etc. for a small group of staff.
• Actively lead all aspects of the team, make team decisions, and manage all projects for the team.
• Track project progression, resolve roadblocks, and manage resources as needed to meet delivery dates.
• Delegate work to team members and monitor team member performance, coach & mentor team members.
• Demonstrate leadership through the ability to comprehend our customers’ needs and diffuse their concerns using strong insurance industry knowledge, a high level of focus and attention to detail.
• Heavy involvement in hiring process.

Benefits

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
• Join the bright and creative minds of RGA, and experience vast, endless career potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Director