Director, Quota and Analytics

Mastercard • Colorado Springs, CO

3d

About The Position

Mastercard is investing in a transformation of our global sales incentives across plan design, data transformation, systems implementation and operations. This transformation is a critical step in modernizing how we reward performance, scale our selling motions, evolve pipeline performance and support sustained growth. This initiative upgrades sales incentives across the enterprise to market‑benchmarked, globally aligned programs, while significantly improving transparency, governance, and operational efficiency.
The Director of Quota is responsible for the execution of transformation and subsequent operations for the strategy, design, and operations of the enterprise sales incentives quota and analytics organization. This includes developing and implementing globalized frameworks and practices for quota deployment across the three business lines, verticals and their regional partners. Cross-functional responsibilities include collaboration and impact analysis with sales incentives, reporting and process improvements underpinned by business insights and analytics.

Requirements

• Experience in designing and operating standardized program frameworks and governance structures
• Ability to translate insights into actionable plans
• Strong business acumen and commercial awareness
• Strategic and collaborative work approach across various business lines, functions, and regions
• Excellent managerial, interpersonal, written, and verbal communication skills

Responsibilities

• Global quota algorithm deployment: Design and deploy the annual quota-setting algorithm translating top‑down Finance and production goals into seller-, role-, and territory-level quotas globally.
• Cross‑functional target integration: Integrate all KPI-, product-, and initiative-based targets from Finance, Product, Regions, and Specialist teams into a single, coherent quota framework.
• Quota validation & governance: Operate the annual quota validation process, facilitating a defined two‑week review with Sales leadership and Finance business partners and incorporating approved adjustments.
• Quota integrity & equity oversight: Ensure quotas are fair, equitable, and defensible, with clear documentation of assumptions, adjustments, and approvals.
• Ticket operations & adjudication: Own quota and incentives-related ticket governance, including intake, prioritization, adjudication standards, aging, and overdue reporting to deliver strong service to Sales.
• Quota relief expense analytics: Maintain analytics on quota relief requests, tracking financial impact, trends, and policy adherence.
• Performance & pipeline reviews: Run quarterly sales incentives business reviews and pipeline reviews, providing insights on quota attainment, risk, and forward-looking performance.

Benefits

• insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• flexible spending account and health savings account
• paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• deferred compensation for eligible roles
• fitness reimbursement or on-site fitness facilities
• eligibility for tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed