Director Software Engineering

Visa•Austin, TX

2d•Hybrid

About The Position

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: We are seeking a Director of Software Engineering to lead the design and delivery of large-scale, distributed foundational services powering our risk platform. This leader will drive a cloud-first architecture strategy, build highly available and performant systems at global scale, and bring deep technical expertise across distributed systems, platform engineering, and modern cloud infrastructure The Work itself: Lead a team, design code and systems that scale to world population while influencing Visa’s internal standards for scalability, security, and reusability Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Requirements

10+ years of relevant work experience and a Bachelors degree, OR 13+ years of relevant work experience
7+ years of engineering leadership experience, including managing managers and leading multi-team organizations delivering complex, production-grade systems.
Deep expertise in large-scale distributed systems design, including multi-region architectures, fault isolation, data consistency models, and performance optimization.
Proven track record operating high-availability, mission-critical services, with strong ownership of reliability, observability, incident management, and operational excellence (SLOs/SLAs).
Demonstrated innovation in technical systems and engineering processes, driving step-change improvements in scalability, developer productivity, quality, or cost efficiency.
Hands-on experience integrating AI into software development workflows and products, including automation, intelligent tooling, or AI-native system design.
Strategic thinker with strong execution rigor — able to translate long-term platform vision into clear roadmaps, measurable outcomes, and disciplined delivery.
Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
Builder: Experience building and deploying modern services and web applications with quality and scalability
Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

Nice To Haves

12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD

Responsibilities

Aligns enhancements and modifications to existing software coding standard processes and design specifications, across regions, and ensures they are aligned with current security standards.
Guides the implementation of automation to improve effectiveness and efficiencies of systems and tools across regions and supports development and implementation of new automation, identifying where investment will yield the greatest efficiencies.
Maintains communication with regional leadership across functions to monitor and direct the cadence of code reviews, on-call rotations, and incident responses throughout product development and operations cycles.
Leverages back-end technical expertise on underlying systems/platforms across the organization to lead the development systematic improvements in processes to ensure the fulfillment of customer/business objectives.