Director/Sr. Director, Risk Analytics

GreenSky Administrative ServicesAtlanta, GA
15h

About The Position

GreenSky, LLC, headquartered in Atlanta, is a leading technology company Powering Commerce at the Point of Sale® for a growing ecosystem of merchants, consumers, and banks. GreenSky’s highly scalable, proprietary and patented technology platform enables merchants to offer frictionless promotional payment options to consumers, driving increased sales volume and accelerated cash flow. The GreenSky® Program is operated on behalf of, and financing is offered and made by, federally insured, federal or state chartered financial institutions, which leverage GreenSky’s technology to offer loans to primarily super-prime and prime consumers nationwide. Since GreenSky's inception, nearly 6 million consumers have financed more than $50 billion of commerce using GreenSky’s real time “apply and buy” technology. GreenSky seeks a seasoned credit risk professional to serve as the primary owner of near-prime and second-look credit strategy for its Home Improvement lending platform. This role spans strategy design through execution and sits at the center of unit economics, underwriting, servicing, and capital markets with direct responsibility for profitability and disciplined growth. This is a high-ownership, hands-on role for someone who wants to run a complex credit program end-to-end. The individual will define and maintain loan-level valuation frameworks, monitor early performance signals, design and execute test-and-learn strategies, and directly implement credit policies within GreenSky’s decisioning infrastructure. Success in this role requires comfort operating with white space, making judgment calls, continuously refining strategy as performance emerges, and working cross-functionally with others in the enterprise to execute. The role will function as the primary owner for near-prime credit economics, operating independently while collaborating closely with senior leaders across Credit, Product, Servicing, and Capital Markets. Over time, the role may expand to include team leadership as the program matures.

Requirements

  • 5-10 years of experience in credit risk, credit strategy, or analytics within financial services or fintech experience building loss and valuation models for consumer credit portfolios
  • Strong understanding of delinquency dynamics, loss emergence, and early performance monitoring.
  • Hands-on experience with test-and-learn methodologies (e.g., A/B testing, champion/challenger, phased rollouts)
  • Expertise in pulling structured data with SQL and experience with Excel, Tableau, Python (or similar) for analytics
  • Experience implementing credit strategies in a decision engine or rules-based system
  • Strong written and verbal communication skills with the ability to influence cross-functional partners

Nice To Haves

  • Experience with near-prime or sub-prime unsecured lending with unsecured installment products or with credit cards acquisitions (line management and auth for card is less relevant)
  • Familiarity with alternative or expanded credit data sources.
  • Exposure to servicing or collections strategy for higher-risk borrowers

Responsibilities

  • Loan Valuation & Credit Economics Build and maintain loan-level valuation models incorporating cumulative and non-cumulative loss, delinquency roll-rates, prepayment behavior, minimum payment dynamics, recoveries, and balance / cash-flow curves Translate performance assumptions into asset margin, risk-adjusted return, and profitability estimates Perform downside and sensitivity analysis to understand risk tradeoffs and economic boundaries
  • Performance Monitoring & Early Warning Monitor early-stage delinquency, roll behavior, and payment performance for near-prime and second-look populations Convert early performance signals into forward-looking loss and profitability forecasts, not just retrospective reporting Identify emerging risks and recommend timely strategy or policy adjustments
  • Credit Strategy & Test-and-Learn Design and execute test-and-learn frameworks across underwriting, segmentation, approval criteria, limits, and pricing Define success metrics, guardrails, and decision criteria to support scaling, refinement, or discontinuation of strategies Partner cross-functionally with Product, Capital Markets, Legal/Compliance, and Servicing to ensure strategies are executable and well-controlled
  • Decisioning & Strategy Implementation Code and implement credit strategies within GreenSky’s decision engine Translate analytical insights into production-ready strategies, rules, and decision logic Support ongoing optimization through disciplined iteration and performance feedback loops
  • Borrower Communications & Servicing Strategy Collaborate on the design and testing of borrower communication strategies across multiple channels, including activation, payment reminders, and early-stage delinquency outreach Evaluate communication effectiveness using controlled testing methodologies Inform servicing and collections approaches for higher-risk segments
  • Leadership & Collaboration Operate independently with senior stakeholders across Credit, Product, Capital Markets, and Servicing Partner with others within risk including credit strategy and collections strategy to design and test new strategies Communicate complex analytical findings clearly to senior audiences Potentially manage and mentor junior team members as the function scales

Benefits

  • This role is also eligible to receive an annual bonus within a comprehensive total rewards package, alongside a full suite of medical, dental, vision, disability insurance, life insurance, 401k retirement benefits, paid time off, paid holidays, and paid personal/sick time.
  • For further details, please visit https://www.greensky.com/benefits.
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