Director, Supply Chain Architecture & Resiliency

Itron, Inc.•Austin, TX

About The Position

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. Itron is looking for a Global Director of Supply Chain Architecture & Resiliency who will be responsible for designing and continuously evolving a resilient, customer-centric supply chain architecture.

Requirements

Bachelor’s degree in supply chain, engineering, operations, business, or a related field or equivalent experience (MBA preferred).
Significant supply chain or operations leadership experience, typically 10+ years.
Demonstrated experience leading supply chain resiliency, strategy, or transformation initiatives in a complex, global environment.
Proven ability to lead cross‑functional teams with accountability, clarity, and customer focus.
Experience navigating ambiguity and making sound, data‑driven decisions in high‑pressure or rapidly evolving situations.
Strong communication skills with the ability to influence and collaborate across diverse teams and levels.

Nice To Haves

Experience with global, multi‑tier supply chains in the Utilities & Energy technology space or other highly regulated industries.
Background in scenario modeling, network optimization, or digital supply chain tools.
Familiarity with digital‑twin technologies, predictive analytics, or AI‑driven risk detection.
Demonstrated capability in organizational change management and building innovative, agile operating models.

Responsibilities

Supply Chain Architecture & Strategy Design and continuously evolve a resilient, customer‑centric supply chain architecture aligned across S&OP, sourcing tiers, manufacturing capability and capacity, logistics, and inventory.
Develop and execute multi‑year resiliency roadmaps that support business strategy and uphold customer commitments across the Utilities & Energy technology ecosystem.
Ensure visibility, transparency, and alignment across all supply chain nodes to support scalable growth.
Resiliency & Risk Management Lead the end‑to‑end supply chain resiliency framework, ensuring the organization can absorb, recover, and adapt during disruptions.
Establish accountable governance mechanisms, prioritization criteria, and policies for resiliency initiatives.
Identify, assess, and prioritize risk across demand, supply, capacity, logistics, regulatory, and geopolitical domains.
Champion proactive mitigation strategies, scenario‑based contingency plans, and crisis response playbooks that protect customer outcomes and business continuity.
Governance & Operating Model Lead or co‑chair the cross‑functional Supply Chain Resiliency Council to ensure aligned governance, communication, and escalation pathways.
Provide authentic, data‑driven guidance to executive leadership on supply chain risk, trade‑offs, and value protection.
Define decision rights, performance metrics, and accountability structures that encourage agile and effective resiliency execution.
Process & Capability Development Standardize playbooks, scenario planning, and post‑incident reviews to strengthen organizational learning and operational consistency.
Coach and develop cross‑functional team members across global operations and PBU teams, fostering a collaborative and innovative culture.
Build capabilities that drive agility, adaptability, and continuous improvement across the supply chain.
Technology & Analytics Enablement Partner with IT and Analytics teams to implement end‑to‑end visibility solutions and early‑warning systems grounded in data integrity and transparency.
Guide adoption of modeling, simulation, network design, and digital‑twin technologies to support informed decision‑making.
Advance AI‑enabled early‑warning indicators for geopolitical, supplier, and demand‑related risks.
Champion change initiatives that elevate technology adoption and evolve processes as resiliency matures.
Stakeholder Leadership Serve as a trusted advisor to senior leadership, providing insights on supply chain risk, strategic investment decisions, and enterprise preparedness.
Build strong, authentic relationships with internal stakeholders and strategic suppliers to reinforce a collaborative, customer‑centric supply chain network.