Director - Supply Chain Execution

Microsoft•Washington, DC

1d•Hybrid

About The Position

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Microsoft Cloud Operations and Innovation (CO+I) is the engine that powers our cloud services. Our infrastructure is comprised of a large global portfolio of more than one hundred datacenters and one million servers. Our foundation is built upon and managed by a team of subject matter experts, who work tirelessly to support digital services for more than one billion customers and twenty million businesses in over ninety countries worldwide. Within CO+I, the Core Datacenter Services (CDS) team is responsible for improving overall availability and efficiency for Microsoft’s cloud business. We have multiple teams focused on both Microsoft and Lessor datacenter performance and all aspects of datacenter utilization effectiveness that includes power, water and labor. We are seeking a Director - Supply Chain Execution (S&OE- Sales & Operation Execution) to support the Operational Supply Chain across datacenters globally. This role will own developing the strategy to scale and optimize our data center inventory targets and replenishment plans to support critical environment spares and support Microsoft’s AI delivery for DC operations. This role is located either in one or all hub locations - Redmond, WA, Atlanta, GA, San Antonio, TX, Phoenix, AZ, or Washington DC. Relocation support will be provided, and successful candidates should relocate or reside within 50 miles of the hub office location. This role is hybrid work, 3 days / week in-office. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 6+ years experience in supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, engineering, product/technical program management, data analysis OR equivalent experience.
3+ years of experience managing cross-functional and/or cross-team projects.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 12+ years experience supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, engineering, product/technical program management, data analysis or related experience OR equivalent experience
8+ years of experience managing cross-functional and/or cross-team projects.
Advanced knowledge and understanding of cloud infrastructure and datacenter environments such as power, physical space, rack units, cooling, cable routing and management.
Proven background in program management methodologies, approaches, and tools (e.g. PMP/Six Sigma certification).

Responsibilities

Develop and execute the strategy and standards for end-to-end supply chain operational execution throughout all nodes in the supply chain, in line with the overall company goals and objectives, while delivering on key delivery metrics such as On Time in Full (OTIF), Inventory Turns, Excess & Obsolescence.
Leads integrated supply chain activities by aligning demand, supply, logistics functions to optimize cost, service, and inventory performance.
Safety & Security: Deliver safe and secure solutions for internal and external customer commitments as the highest priority.
Operations: Manage day-to-day relationships with third parties to ensure compliance while maximizing output execution. Ensure that business processes are systematized for consistent service delivery and increasing efficiency. Track supplier on time delivery and create metrics that evaluate business performance and determine areas of optimization.
Supply Chain Management: Escalate and resolve field supply chain issues, prioritize service based on material lead times and availability, track and analyze material consumption trends, review engineering change orders affecting spare parts, ensure HW compatibility for spare parts.
Build working relationships across multiple disciplines (Sourcing, Finance, Data Center Operations, Suppliers and others), cultivating strategic relationships and influence across the organization to develop an intake process for new products being introduced to the SCOUT supply chain.
Implement measurement frameworks to enable data-driven decision-making, work independently and be agile in a dynamic and growing environment.
Technical Program Management: Serve as an expert in tools and processes for managing supply and driving improvements to meet critical business outcomes. Oversees the use of automation and scaling of systems for inventory needs meeting the individuals supply plan.
Defines and drives process changes and improvements. Oversees standardization and maturity processes. Leads complex change management processes. Influences teams to gain adoption of process changes. Collaborates cross-functionally to improve tools and processes.
Creates culture and atmosphere for teams with efficient processes. Coaches and mentors other team members with challenges.