DIRECTOR, TPA SERVICES

BC&L INC•Austin, TX

3d•$80,000 - $100,000

About The Position

- The Director of TPA Services at BC&L INC is responsible for overseeing and managing the Third-Party Administrator (TPA) services division. This role involves strategic planning, operational management, and ensuring the delivery of high-quality services to clients. The Director will lead a team, develop business strategies, and work closely with clients to meet their needs and expectations, while also ensuring compliance with industry regulations and standards.

Requirements

Bachelor's degree in Business Administration, Finance, or a related field.
Minimum of 10 years of experience in Third Party Administration (TPA) services, with at least 5 years in a leadership or director-level role.
Proven track record of successfully managing and growing TPA operations, including strategic planning and execution.
Experience in overseeing compliance with industry regulations and standards.
Demonstrated ability to lead and develop high-performing teams.
Strong leadership and management skills with the ability to inspire and motivate a diverse team.
Excellent analytical and problem-solving abilities, with a strategic mindset.
Superior communication skills, both written and verbal, with the ability to effectively interact with stakeholders at all levels.
Proficiency in financial analysis and budgeting, with a keen understanding of TPA financial dynamics.
Ability to drive innovation and continuous improvement in TPA processes and services.
Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

Advanced degree such as an MBA is preferred.

Responsibilities

Lead and manage the TPA services division, ensuring efficient and effective service delivery.
Develop and implement strategic plans to enhance service offerings and expand client base.
Oversee the operational activities of the division, ensuring compliance with industry regulations and company policies.
Collaborate with clients to understand their needs and provide tailored solutions.
Monitor industry trends and adapt strategies to maintain competitive advantage.
Manage and mentor a team of professionals, fostering a culture of excellence and continuous improvement.
Develop and maintain strong relationships with key stakeholders, including clients, vendors, and regulatory bodies.
Prepare and manage the division's budget, ensuring financial objectives are met.
Report on the division's performance to senior management, providing insights and recommendations for improvement.
Ensure the implementation of best practices in TPA services to enhance client satisfaction and business growth.