Director - Training & Development - IDE

Sight Sciences

About The Position

MAJOR DUTIES AND RESPONSIBILITIES Facilitate onboarding and the development of new hires • Review training expectations and process with all new hires • Provide orientation training sessions in advance of IDET Class • Ensure Corporate Training expectations are met as a part of orientation • Responsible for ensuring IDET Class readiness • Lead IDET agenda development and course execution • Ensure new hire mentor is assigned and trained on mentor expectations • Responsible for adopting and incorporating the Sight Sciences Selling Framework (Challenger) . Content and Curriculum Development • Work with key stakeholders (Marketing, Mkt Access, Interventional Glaucoma T/D) to develop and revise new hire training and continued education content • Work within the exiting LMS format and structure to execute asynchronous learning modules • Develop and document best practices to advance Training & Development curriculum • Work cross functionally to create workshops and role-play in support of Sight Sales Meeting and Regional trainings • Collaborate with internal and external stakeholders shaping sales training needs based on business strategies, new product launches, environmental changes, and competitor insights • Support new product launch initiatives in collaboration with Marketing and Commercial partners Coaching and Feedback for New Hires • Leverage the GROW model to provide verbal and written feedback on performance • Responsible for leveraging the Field Coaching Report (FCR) to provide feedback on field-based training activities • Upon request, provide continuing education for tenured field representatives • Establish a consultative relationship and communication cadence with Sales Leadership • Enhance individual development by participating in external Training and Development Continuing Education advancement programs Commercial and Organizational Alignment • Align Training and Development (T/D) objectives with overall commercial objectives and sales execution plans • Serve as T/D representative for regional meetings, workstreams assignments and commercial initiative upon request • Establish best practice sharing with Interventional Glaucoma T/D • Participate in R/D pre-commercial activities upon request • Adhere to company and department policies QUALIFICATIONS

Requirements

Bachelor’s Degree or equivalent experience
Proven track record in field and/or classroom training and the implementation of adult learning principles
Demonstrated ability to create content and develop curriculum
Proficiency with technology aids – PowerPoint, Excel, LMS navigation
5+ years of top tier performance sales experience with ophthalmology and/or optometry
Experience developing and implementing proprietary selling models
Ability to demonstrate Sight Sciences Values and Behaviors
Driving: A valid driver’s license and a clean driving record will be required since sales representatives will be required to travel to customer locations frequently. They should be comfortable driving for extended periods of time and navigating various routes.
Lifting & Carrying: Medical devices can range in size and weight, and sales representatives may need to transport and demonstrate these devices. The ability to lift and carry equipment, sometimes up to 50 pounds or more, may be required.

Nice To Haves

Sales training in medical device or equivalent industry
Strong relationship building skills
Excellent curriculum development and presentation skills
Excellent verbal and written communication skills
Ability to provide specific and written coaching feedback
Demonstrated ability to work independently and within a team environment

Responsibilities

Facilitate onboarding and the development of new hires
Review training expectations and process with all new hires
Provide orientation training sessions in advance of IDET Class
Ensure Corporate Training expectations are met as a part of orientation
Responsible for ensuring IDET Class readiness
Lead IDET agenda development and course execution
Ensure new hire mentor is assigned and trained on mentor expectations
Responsible for adopting and incorporating the Sight Sciences Selling Framework (Challenger)
Work with key stakeholders (Marketing, Mkt Access, Interventional Glaucoma T/D) to develop and revise new hire training and continued education content
Work within the exiting LMS format and structure to execute asynchronous learning modules
Develop and document best practices to advance Training & Development curriculum
Work cross functionally to create workshops and role-play in support of Sight Sales Meeting and Regional trainings
Collaborate with internal and external stakeholders shaping sales training needs based on business strategies, new product launches, environmental changes, and competitor insights
Support new product launch initiatives in collaboration with Marketing and Commercial partners
Leverage the GROW model to provide verbal and written feedback on performance
Responsible for leveraging the Field Coaching Report (FCR) to provide feedback on field-based training activities
Upon request, provide continuing education for tenured field representatives
Establish a consultative relationship and communication cadence with Sales Leadership
Enhance individual development by participating in external Training and Development Continuing Education advancement programs
Align Training and Development (T/D) objectives with overall commercial objectives and sales execution plans
Serve as T/D representative for regional meetings, workstreams assignments and commercial initiative upon request
Establish best practice sharing with Interventional Glaucoma T/D
Participate in R/D pre-commercial activities upon request
Adhere to company and department policies