CVS Healthposted over 8 years ago
Full-time
New York, NY
Food and Beverage Retailers
Director of Sales and Marketing
Courtyard Manhattan Times Square West
Location: US - NY - New York
Date Posted:
Oct 24, 2016
Company Name:
Courtyard Manhattan Times Square West
Contact Type:
Employer
Job Details
Job Description:
Our Company is a privately-owned hospitality firm that is headquartered near Denver, Colorado. Founded in 1991, it is a well-established, rapidly-growing company with a proven track record in hotel development, real estate investment and hotel operations. Our portfolio consists of more than 40 premium-branded hotels including select-service, extended stay, and full-service lodging facilities located in primary and secondary markets throughout the United States.
Are you looking for an exciting, rewarding and progressive career in hospitality?
Are you outgoing, adventuresome and consider yourself a people person?
Do you enjoy making people smile and going out of your way to make them happy?
Would you like to be a part of a successful team, motivating each other to reach far beyond our goals to grow into industry leaders?
Are you nodding your head and thinking YES, THIS IS ME?
Then submit your application to be considered for this fantastic opportunity!
The Courtyard by Marriott/Times Square West is currently recruiting dynamic, energetic, and goal oriented Director of Sales and Marketing for the on-going operation of this hotel located at 307 W 37th Street in New York City. This property features 224 sophisticated guest rooms with a variety of accommodations and amenities. This straightforward hotel is a 6-minute walk from Penn Station and a 13-minute walk from Times Square. If you have the passion for customer service and guest satisfaction, then we want to talk to you. This position is responsible for consistently delivering results that contribute to overall success of the hotel and the department by accomplishing performance objectives linked to revenues, business effectiveness and efficiency and delivering exemplary customer service.
The purpose of a Director of Sales and Marketing is to solicit group, contract, transient and catering business to the hotel. This should be done in a way to maximize profits and through creative selling and selection processes.
PRIMARY DUTIES AND RESPONSIBILITIES:
Work cohesively with the Sales Department to book group business by promptly responding to leads through various online networks, cold calling and visiting local businesses in the downtown metropolitan area.
Manage workflow through the Sales Pro system, properly responding and filing data according to company and brand standards.
Participate in promotional events, trade shows, community and industry events when assigned
Perform the required job functions with a high attention of detail and efficiency.
Organize, prioritize and follow-up with a sense of urgency.
Assists with settings sales strategies to achieve overall property goals for both rate and occupancy.
Understand the hotel's operations, including room types, meeting capacities, services, features and benefits for assigned hotel/s in your territory.
Review monthly STAR reports and create action plans as assigned.
Communicate with Revenue Management and GM to ensure that pricing is appropriate and adjust selling strategies as needed.
This person has the ability to exceed revenue goals by offering an exciting alternative to the current market. Must be innovative and gregarious and at home when interacting with people.
Maintains regular attendance and is consistently on time.
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
Performs any other duties as requested by supervisor.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE
To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Associate demonstrates ORGANIZATIONAL SUPPORT
Observes and adheres to safety and security procedures, promoting a safe work environment.
Ensures new hires complete new hire orientation.
Associate demonstrates INITIATIVE
Seeks out new assignments and assumes additional duties when necessary.
Able to reach effective solutions, poses good questions, consults helpful resources, and does not stop at the first answer he/she comes across.
Associate demonstrates exemplary DEPENDABILITY / RELIABILITY
Can be relied upon regarding task completion and follow up.
Ensures work responsibilities are covered when absent.
Associate demonstrates ACCOUNTABILITY for their job performance
Takes ownership of all work performed and communicated.
Completes tasks on time or notifies appropriate person with an alternate plan.
Associate demonstrates acceptable PRODUCTIVITY standards
Organizes resources, performs tasks, and coordinates with other functions to most effectively and efficiently perform work responsibilities and accomplish objectives on a timely basis.
Assists department in exceeding productivity standards.
Associate demonstrates effective PROBLEM SOLVING
Identifies and resolves problems in a timely manner, using intuition and experience to complement data.
Gathers and analyzes information skillfully.
Associate demonstrates WORKPLACE RESPECT to all associates
Demonstrates knowledge of EEO policy and promotes a harassment-free environment.
Shows respect and sensitivity for cultural differences.
Able to build morale and group commitments to achieve goals and objectives.
Associate demonstrates effective ORAL /WRITTEN COMMUNICATION
Practices attentive and active listening with all employees.
Listens without interruption and gets clarification.
Actively participates in meetings, contributing ideas to improve the company.
Associate demonstrates excellent CUSTOMER SERVICE SKILLS
Solicits customer feedback to improve service.
Personally demonstrates a commitment to customer service by anticipating and responding promptly to guest needs.
Associate demonstrates effective FINANCIAL MANAGEMENT skills
Monitors and controls labor costs.
Seeks approval for overtime, if required.
Associate effectively MANAGES PEOPLE
Provides regular performance feedback and proactively addresses performance concerns of staff.
Develops staff so that successful customer service scores are achieved.
EDUCATION AND EXPERIENCE REQUIREMENTS:
The requirements listed below are representative of the knowledge, skills, and/or abilities required.
A high school diploma or general education degree (GED); college level sales / marketing classes or Business Degree preferred.
4 to 6 years of hands-on sales experience in a full-service environment; or equivalent combination of education and experience.
QUALIFICATIONS
Ability to read, analyze and interpret common financial reports and legal documents.
Ability to respond to common inquiries or complaints from customers.
Ability to write routine reports and correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Proficient use of Sales Pro.
Strong working knowledge of MS Word is required, specifical.
Requirements:
Additional Details
Bonus Plan:
Yes
Work Permit Needed:
Applicants who do not already have legal permission to work in the United States will not be considered.
Accommodation:
No
Management Position:
Yes
Entry Level Position:
No
Industry Categories:
Hotel/Resort
Position Categories:
Sales
Courtyard Manhattan Times Square West
Location: US - NY - New York
Date Posted:
Oct 24, 2016
Company Name:
Courtyard Manhattan Times Square West
Contact Type:
Employer
Job Details
Job Description:
Our Company is a privately-owned hospitality firm that is headquartered near Denver, Colorado. Founded in 1991, it is a well-established, rapidly-growing company with a proven track record in hotel development, real estate investment and hotel operations. Our portfolio consists of more than 40 premium-branded hotels including select-service, extended stay, and full-service lodging facilities located in primary and secondary markets throughout the United States.
Are you looking for an exciting, rewarding and progressive career in hospitality?
Are you outgoing, adventuresome and consider yourself a people person?
Do you enjoy making people smile and going out of your way to make them happy?
Would you like to be a part of a successful team, motivating each other to reach far beyond our goals to grow into industry leaders?
Are you nodding your head and thinking YES, THIS IS ME?
Then submit your application to be considered for this fantastic opportunity!
The Courtyard by Marriott/Times Square West is currently recruiting dynamic, energetic, and goal oriented Director of Sales and Marketing for the on-going operation of this hotel located at 307 W 37th Street in New York City. This property features 224 sophisticated guest rooms with a variety of accommodations and amenities. This straightforward hotel is a 6-minute walk from Penn Station and a 13-minute walk from Times Square. If you have the passion for customer service and guest satisfaction, then we want to talk to you. This position is responsible for consistently delivering results that contribute to overall success of the hotel and the department by accomplishing performance objectives linked to revenues, business effectiveness and efficiency and delivering exemplary customer service.
The purpose of a Director of Sales and Marketing is to solicit group, contract, transient and catering business to the hotel. This should be done in a way to maximize profits and through creative selling and selection processes.
PRIMARY DUTIES AND RESPONSIBILITIES:
Work cohesively with the Sales Department to book group business by promptly responding to leads through various online networks, cold calling and visiting local businesses in the downtown metropolitan area.
Manage workflow through the Sales Pro system, properly responding and filing data according to company and brand standards.
Participate in promotional events, trade shows, community and industry events when assigned
Perform the required job functions with a high attention of detail and efficiency.
Organize, prioritize and follow-up with a sense of urgency.
Assists with settings sales strategies to achieve overall property goals for both rate and occupancy.
Understand the hotel's operations, including room types, meeting capacities, services, features and benefits for assigned hotel/s in your territory.
Review monthly STAR reports and create action plans as assigned.
Communicate with Revenue Management and GM to ensure that pricing is appropriate and adjust selling strategies as needed.
This person has the ability to exceed revenue goals by offering an exciting alternative to the current market. Must be innovative and gregarious and at home when interacting with people.
Maintains regular attendance and is consistently on time.
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
Performs any other duties as requested by supervisor.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE
To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Associate demonstrates ORGANIZATIONAL SUPPORT
Observes and adheres to safety and security procedures, promoting a safe work environment.
Ensures new hires complete new hire orientation.
Associate demonstrates INITIATIVE
Seeks out new assignments and assumes additional duties when necessary.
Able to reach effective solutions, poses good questions, consults helpful resources, and does not stop at the first answer he/she comes across.
Associate demonstrates exemplary DEPENDABILITY / RELIABILITY
Can be relied upon regarding task completion and follow up.
Ensures work responsibilities are covered when absent.
Associate demonstrates ACCOUNTABILITY for their job performance
Takes ownership of all work performed and communicated.
Completes tasks on time or notifies appropriate person with an alternate plan.
Associate demonstrates acceptable PRODUCTIVITY standards
Organizes resources, performs tasks, and coordinates with other functions to most effectively and efficiently perform work responsibilities and accomplish objectives on a timely basis.
Assists department in exceeding productivity standards.
Associate demonstrates effective PROBLEM SOLVING
Identifies and resolves problems in a timely manner, using intuition and experience to complement data.
Gathers and analyzes information skillfully.
Associate demonstrates WORKPLACE RESPECT to all associates
Demonstrates knowledge of EEO policy and promotes a harassment-free environment.
Shows respect and sensitivity for cultural differences.
Able to build morale and group commitments to achieve goals and objectives.
Associate demonstrates effective ORAL /WRITTEN COMMUNICATION
Practices attentive and active listening with all employees.
Listens without interruption and gets clarification.
Actively participates in meetings, contributing ideas to improve the company.
Associate demonstrates excellent CUSTOMER SERVICE SKILLS
Solicits customer feedback to improve service.
Personally demonstrates a commitment to customer service by anticipating and responding promptly to guest needs.
Associate demonstrates effective FINANCIAL MANAGEMENT skills
Monitors and controls labor costs.
Seeks approval for overtime, if required.
Associate effectively MANAGES PEOPLE
Provides regular performance feedback and proactively addresses performance concerns of staff.
Develops staff so that successful customer service scores are achieved.
EDUCATION AND EXPERIENCE REQUIREMENTS:
The requirements listed below are representative of the knowledge, skills, and/or abilities required.
A high school diploma or general education degree (GED); college level sales / marketing classes or Business Degree preferred.
4 to 6 years of hands-on sales experience in a full-service environment; or equivalent combination of education and experience.
QUALIFICATIONS
Ability to read, analyze and interpret common financial reports and legal documents.
Ability to respond to common inquiries or complaints from customers.
Ability to write routine reports and correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Proficient use of Sales Pro.
Strong working knowledge of MS Word is required, specifical.
Requirements:
Additional Details
Bonus Plan:
Yes
Work Permit Needed:
Applicants who do not already have legal permission to work in the United States will not be considered.
Accommodation:
No
Management Position:
Yes
Entry Level Position:
No
Industry Categories:
Hotel/Resort
Position Categories:
Sales
