Disability Representative

Sedgwick • Dubuque, IA

2d

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative PRIMARY PURPOSE : To process claims and determine benefits due pursuant to a disability plan; to make timely payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets; and to ensure the ongoing processing of claims.

Requirements

• High school diploma or GED required. College preferred.
• Two (2) years of related experience or equivalent combination of education and experience required to include one (1) year general office or customer service experience.
• Excellent oral and written communication
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
• Credit security clearance, confirmed via a background credit check, is required for this position.

Nice To Haves

• One (1) year of benefits or claims management experience preferred.

Responsibilities

• Makes claim determinations to approve non-complex disability claims or makes a recommendation to team lead to deny claims based on the disability plan.
• Determines benefits due, makes timely claims payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets.
• Informs claimants of documentation required to process claims, required time frames, payment information and claims status either by phone, written correspondence and/or claims system.
• Refers cases as appropriate to team lead; maintains professional client relationships.
• Performs other duties as assigned.
• Supports the organization's quality program(s).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED