Dispatch Coordinator

Ryder Supply Chain SolutionsBloomfield, CT
1d$20 - $20

About The Position

Position is typically dedicated to a Dispatcher who exhibits exemplary dispatch skills within an account or location, with the intent to take on more responsibility. The incumbent ensures that productivity and operational goals are met in order to deliver customer satisfaction. Individual will be working in a dynamic environment that focuses on delivering continuous measurable improvement to the customer.

Requirements

  • H.S. diploma/GED required
  • High School Diploma or equivalent
  • Two (2) years or more Experience with DOT, and driver routing with minimum of 2 years experience in Logistics and/or Transportation preferred
  • Knowledge in transportation environment, (i.e.: Shipping, receiving and inventory management, distribution or dispatch) advanced preferred
  • Knowledge of warehouse and or software applications, routing and dispatch software systems advanced preferred
  • Proficiency in Microsoft Office intermediate preferred
  • Excellent oral and written communication and follow up skills
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Ability to work independently and as member of a team
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Capable of multi-tasking, highly organized with strong time management skills
  • Detail oriented with excellent follow-up practices

Responsibilities

  • Serves as a Lead Dispatchers to help guide/answer any questions throughout the course of the shift
  • Addresses any customer issues and/or provides resolution to problems that are within the scope of work, otherwise engages management for help
  • Backfills for dispatchers when needed
  • Responsible for ensuring any and all necessary forms used for the day-to-day operations are filled out completely and accurately
  • Provides training for all new hires and/or any additional training needed for current staff
  • Monitors and advises management if functional, productivity goals and objectives are not being met
  • Performs other duties as assigned.

Benefits

  • Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
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