Dispatcher II - 10hr

THE KENAN ADVANTAGE GROUP • Brooklyn Heights, OH

24d • Onsite

About The Position

This position is responsible for executing a daily plan for movement of all freight within an assigned area.

Requirements

• High school diploma or equivalent
• 2 years of dispatching experience
• Excellent conflict resolution and skills
• Effective oral, written and interpersonal communication skills

Responsibilities

• Partner with terminal manager to plan and carry out shipping operations
• Monitor daily delivery schedule for drivers
• Organize and sort incoming mail and paperwork
• Verify driver paperwork for each load
• Image/Scan documents into the dispatch system
• Data entry of driver detention pay, calculate hourly pay, layovers, breakdowns
• Receive orders from customers and create loads in dispatch system
• Provide frontline customer service for existing accounts
• Answer all incoming phone calls promptly and courteously
• Communicate effectively with customers, drivers, dispatchers, and other departments to ensure smooth and efficient operations.
• Monitor e-mail for incoming orders, communication between team members
• Admin support including payroll and billing
• On-call duties as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED