Dispatcher Supervisor - First Shift

Pratt Industries • Rock Hill, SC

1d

About The Position

The Dispatcher is responsible for all driver load assignments and other delivery
service tasks for the fleet supporting the operations.

Pratt Industries is America's 5th largest paper and packaging company with more
than 9,000 highly skilled green collar employees dedicated to the environment
and sustainability. Pratt Industries is one of the largest corrugated packaging
companies in America, with sophisticated manufacturing facilities in more than
twenty states. The company operates several of the most modern, cost-effective
paper mills in the country, as well as a series of sheet and box plants
strategically placed throughout the United States offering a wide range of
creative packaging solutions. Pratt Industries is committed to recycling and the
environment by harvesting the urban forest.

Requirements

• Previous dispatch experience is required, minimum 3 years.
• The Company assesses applicants on standards for performance, stability, dependability, and honesty.

Nice To Haves

• A college degree is preferred, but not required.

Responsibilities

• Communication: Daily communication with 20+ CDL drivers, yard spotters, local delivery drivers and over the-road drivers. Work with customers, drivers, vendors, management, and HR. Ability to communicate with other dispatchers.
• Reporting skills: Use of PeopleNet, TMW, eLogs, Trip Manager, DOT, Company Compliance, medical, TotalMail – ability to assist drivers and keep track of their work/hours as need/required. Tracking/reporting. Safety Program, Incidents, etc. Use of proper documentation for all reporting.
• Relationship Building: Builds positive relations with drivers, other dispatchers, managers, the Mill, customers, vendors. Works with other employees for mutual good.
• Safety: Follow safety protocol. Track/report. Monitor driver performance and report issues to Management. Review/inspect equipment & report issues timely.
• Response Time: Handle all incoming calls and ensure timely responses to customers, vendors, drivers, carriers, etc., communicate issues with drivers and Dispatch Supervisor. Escalate issues as necessary.
• All other duties as assigned.

Benefits

• Pratt Industries offers competitive compensation plans with a full benefits package including medical, dental, vision, life, disability, Pre-Paid Legal, and 401(k) with company match, paid vacation, paid holidays, tuition reimbursement, and childbearing and parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed