Distribution Center Computer Operator – 2nd Shift (Fredericksburg, VA)
About The Position
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Helps establish and introduce new hardware and maintains production hardware and software. Delivers system generated forms, labels, and reports for production and trouble shoot tickets. Implements processes to achieve production goals and quality expectations. What you will do: Acts as a top-level specialist to deliver technical support for the Distribution area under limited supervision, referring deviations from standard practices to managers. Executes tasks that may not be routine and are crucial to the progression and completion of technical support requests. Defines operations for terminal and computer to release waves, run reports, and print reports, distributes modern technology, and responds to customer queries. Designs systems to maintain computer room equipment, IT supply inventory, and label management. Delivers electronic equipment support and solves ticket issues. Assists in supporting network application software downtime and outage response. Coaches more junior colleagues in techniques, processes, and responsibilities. This is a 2nd Shift position 3PM-11PM (flexibility required for coverage - other shifts and weekends).
Requirements
- Working knowledge of problem solving and decision making skills
- Ability to walk extensively
- Reliable transportation
- Ability to lift approx. 50 lbs.
- Distribution Center safety awareness
- Basic knowledge of troubleshooting printers, computers, tablets (Zebra preferred)
- Verifiable High School Diploma or GED
Nice To Haves
- 6+ months of warehouse experience
Responsibilities
- Acts as a top-level specialist to deliver technical support for the Distribution area under limited supervision, referring deviations from standard practices to managers.
- Executes tasks that may not be routine and are crucial to the progression and completion of technical support requests.
- Defines operations for terminal and computer to release waves, run reports, and print reports, distributes modern technology, and responds to customer queries.
- Designs systems to maintain computer room equipment, IT supply inventory, and label management.
- Delivers electronic equipment support and solves ticket issues.
- Assists in supporting network application software downtime and outage response.
- Coaches more junior colleagues in techniques, processes, and responsibilities.
Benefits
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
