Distribution Center Supervisor

Otis Elevator Co.•Florence, SC

About The Position

The Distribution Center (DC) Supervisor is responsible for managing operations at the Otis Elevator facility in Florence, SC. This role oversees the accurate and efficient flow of materials from receipt through contract completion and final job‑site delivery. The supervisor ensures the DC is properly staffed to meet daily shipment targets while maintaining high standards of quality, delivery, and EH&S performance. The ideal candidate has proven experience leading teams, a strong understanding of lean principles, and the ability to drive continuous improvement. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com. Privacy Policy and Terms: Click on this link to read the Policy and Terms We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.

Requirements

Knowledge of finish material, supplier T1 processes, inventory management, cycle counts, quality control, and efficient distribution practices.
Experience with material handling, including loading/unloading trucks, flatbeds, and straight trucks.
Proficiency with Powered Industrial Vehicles (PIV): sit‑down forklift, reach truck, Manitou, scissor lift, pallet jacks.
Strong working knowledge of JDE scripts for receiving, shipping, cycle counting, put-away, field storage, location inquiry, printing, packing, and load building.
Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook).
Strong written and verbal communication skills.
Demonstrated leadership skills with a sense of urgency and ability to drive results.
Ability to motivate, coach, and manage hourly associates.
Ability to work effectively with cross‑functional teams (Materials, Purchasing, Supply Management, Engineering, CLC, Finance, HR, EH&S, IT).
Solid understanding of lean principles and value stream ownership.
Ability to work in a fast‑paced planning and scheduling environment.
Flexibility to cross‑train across DC and shipping operations for both shifts.
Commitment to ACE operating system; ability to train employees while performing daily tasks.
Strong organizational and time‑management skills with a continuous improvement mindset.
Proven experience effectively leading a team and applying lean methodologies.
High School Diploma or GED required, advanced degree preferred.
Previous experience leading a team of at least 10 employees required.
Strong written and oral communication skills.
Active listening and ability to provide constructive feedback.
Respect for differing viewpoints and ability to share information effectively.
Leadership by example with strong emotional intelligence.
Demonstrated safe work practices.
Ability to perform well under pressure.

Nice To Haves

OSHA 10 certification a plus.

Responsibilities

Supervise all Distribution Center operations across both shifts.
Lead and manage associates on 1st and 2nd shift.
Conduct daily operations meetings for both shifts.
Oversee daily schedules for shipping and receiving.
Manage receiving and put‑away processes.
Ensure cross‑dock operations meet the internal 24‑hour requirement for shipments.
Oversee job‑side, AMT, and MOD shipping activities.
Ensure compliance with company procedures and all safety policies.
Share and implement best warehouse practices.
Support budget development and manage expenses effectively.
Understand and meet customer labeling and packaging requirements.
Lead continuous improvement initiatives to enhance quality, productivity, and safety.
Monitor team performance and provide constructive feedback.
Train and support team members as needed.
Maintain a clean, safe working environment through compliance with all rules and regulations.
Perform hands‑on operational duties when required.
Support ACE culture (QCPC, Root Cause Analysis, Mistake Proofing).
Maintain daily cycle count accuracy at 99.5% or higher.