Distribution Supervisor

The LunchMaster•Hayward, CA

1d•$29 - $38•Onsite

About The Position

The Distribution Supervisor is responsible for end‑to-end distribution execution and performance for outbound operations from the Hayward facility. This role provides senior operational leadership across packout, staging, dispatch readiness, and last‑mile coordination, while owning daily performance outcomes related to accuracy, on‑time dispatch, labor productivity, safety, and compliance.The Distribution Supervisor serves as the primary owner of daily distribution results, acting as the escalation point for complex operational issues, leading cross‑functional coordination, and driving continuous improvement initiatives that support reliable, compliant, and cost-effective distribution.

Requirements

Previous experience in warehouse, logistics, or distribution operations
Demonstrated ability to work under pressure and meet strict deadlines
Experience supervising order picking or packout teams in fast‑paced environments
Familiarity with fleet coordination or delivery operations
Knowledge of food safety, cold chain, or regulated distribution environments
Strong organizational, analytical, and problem-solving skills
Proven ability to own operational KPIs and drive performance improvement
Excellent communication and interpersonal skills across all organizational levels
Strong work ethic, reliability, and professional demeanor
Valid driver’s license with a clean driving record
Bilingual English & Spanish is required.

Nice To Haves

Associate’s Degree or higher preferred
Demonstrated experience training, developing, and managing warehouse or distribution staff
Minimum two years of progressive experience managing shipping and inventory operations
Experience complying with GMP, USDA, Food Safety, GAP, HACCP, and Organic Certification requirements
Working knowledge of OSHA standards
Experience participating in facility or operational audits
Forklift and electric pallet jack experience

Responsibilities

Own daily and weekly distribution performance across on‑time dispatch, order accuracy, labor efficiency, and outbound throughput
Translate volume forecasts and operational plans into staffing, sequencing, and execution plans
Serve as the single point of accountability for outbound execution issues, including root cause analysis and corrective action
Lead daily outbound huddles, shift handoffs, and post‑shift performance reviews
Partner with Operations leadership to support growth, new routes, customer launches, and seasonal volume changes
Supervise daily packout operations, including order picking, verification, staging, and load preparation
Ensure outbound orders are picked accurately, packed correctly, and staged according to delivery routes and schedules
Monitor order accuracy, shortages, substitutions, and last‑minute changes, escalating issues as needed
Ensure outbound timelines are met to support on‑time dispatch and delivery
Enforce standard operating procedures (SOPs) for outbound and packout activities
Continuously evaluate workflows to improve throughput, accuracy, and labor efficiency
Lead, coach, and develop Packout and Distribution team members, setting clear expectations aligned to performance KPIs
Own daily labor deployment, cross‑training, and coverage planning for outbound operations
Monitor attendance, productivity, and performance; provide coaching and corrective guidance as needed
Assist with onboarding and training of new outbound and packout employees
Deliver ongoing feedback and performance management in partnership with Operations leadership
Maintain a safe, organized, and efficient work environment on the outbound floor
Model professional conduct, accountability, and operational discipline
Oversee daily fleet readiness, ensuring vehicles are staged, fueled/charged, clean, and ready for dispatch
Coordinate vehicle availability, keys, mileage logs, and pre‑trip readiness documentation
Identify, escalate, and track vehicle, route, and dispatch readiness issues and recurring trends
Ensure proper use and accountability of outbound equipment such as carts, pallets, scanners, and dock equipment
Partner with Logistics leadership on route execution feedback, fleet utilization, and capacity planning
Ensure compliance with company policies, food safety requirements, and workplace safety standards
Conduct outbound checks to confirm correct handling, timing, and temperature controls where applicable
Participate in audits, inspections, and operational reviews
Immediately address and report safety hazards, incidents, or compliance concerns
Own outbound readiness for audits and compliance reviews
Coordinate closely with Drivers, Customer Success, Warehouse, QA, and Operations teams to ensure smooth outbound execution
Serve as the primary point of contact for real‑time distribution issues during assigned shifts
Communicate operational risks, staffing gaps, and performance trends to leadership
Proactively escalate customer‑impacting issues with recommended solutions
Prepare operational reports and maintain required documentation
Lead and implement process improvement initiatives using data, root-cause analysis, and standardization
Perform other duties as assigned