The District Manager is responsible for leading the internal and external customer experience to drive sales results and all KPIs. They are also responsible to ensure all company processes and practices are adhered to. They are the linchpin of the field organization between strategy and execution. Strong working relationship with all Business Partners. Maintains a strong level of business literacy about the region and SBH financial position, its midrange plans, its culture, and its competition. Primary Duties Provides leadership to deliver an exceptional customer experience, while building business relationships with customers, vendors, and business partners to maximize sales/KPIs and drive customer and vendor loyalty in assigned store locations. Understands the competitive landscape by observing and studying the competition to learn about current initiatives/strategies shares insights with relevant business partners and supervisor. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, inventory, expense, and supply management. Develops and maintains recruitment, training, motivation, and discipline programs to drive results and builds and maintains a talent pool of future leaders. Active on LinkedIn and all digital networking platforms and social networks, possesses a strong network of external candidates to fill positions when required. Assesses Store Managers to determine talent opportunities and impact on store performance. Consistently engages direct reports regarding their own strengths and opportunities while leveraging IDP. Significant travel responsibility. Demonstrate our CosmoProf/ BSG Culture Values and adhere to our company code of ethics and behavior. Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed, including all social distancing practices. Responsible for protecting company assets by ensuring all procedures are being followed in store as they relate to shrink, technology, damages, banking, expenses, financial reporting, authorize payouts and payroll. Ensures stores are compliant with all HAZMAT training and execution. Drives the execution of all company processes through training, management, analysis, and continuous improvement.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED