About The Position

If you’ve worked in front-end intake, quality control, operations compliance, or audit review in the DME space, this is an opportunity to apply that experience in a new way. We’re growing our documentation and criteria review team to help ensure our platform accurately applies qualification logic based on Medicare, Medicaid, and commercial payer policies. This is a detail-oriented, hands-on role focused on reviewing clinical documentation, assessing model-generated qualification outcomes, and identifying when decisions do or do not align with real-world payer standards.

Requirements

  • You have hands-on DME experience in roles such as intake, documentation review, audits, or quality/compliance
  • You are confident identifying when documentation meets or fails to meet payer requirements
  • You are comfortable reviewing insurance coverage policies and applying them to real-world cases
  • You are highly organized, detail-focused, and confident making policy-based decisions
  • You work well independently and value open communication within a remote team setting

Nice To Haves

  • 4+ years working in DME, ideally in documentation review, intake, audits, or compliance roles
  • Familiarity with Medicare, Medicaid, and commercial payer guidelines for DME
  • Understanding of HCPCS codes and common DME categories such as respiratory, mobility, and maternal health
  • Experience with audits or appeals is a strong plus
  • Familiarity with decision logic or rules-based platforms is helpful but not required

Responsibilities

  • Flag incorrect determinations, including false positives, false negatives, and unclear logic, with structured feedback
  • Compare documentation against Medicare, Medicaid, and commercial payer coverage policies
  • Analyze source materials (insurance policies, LCDs, etc.) to help validate qualification logic
  • Work closely with internal teams to refine prompting logic and improve documentation review standards
  • Maintain clear documentation of findings and contribute to process improvements

Benefits

  • New, spacious Chelsea office
  • Unlimited PTO
  • 100% paid employee health benefit options
  • Employer-funded 401(k) match
  • Competitive parental leave
  • Free lunch!
  • Plus a pantry full of snacks.
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