DMV Modernization Program Manager

TEKsystems•Raleigh, NC

5d•$80 - $115•Remote

About The Position

This Program Manager will be the liaison between the three parties. The Technical Lead will serve as the primary technical liaison between internal teams and the selected implementation vendor. This role is coordination- and facilitation-focused — not a decision-making or risk-management role. You will have the following responsibilities: Vendor Coordination & Technical Liaison - Serve as the day-to-day technical interface between teams and the implementation vendor - Translate vendor technical requirements into actionable tasks for internal teams - Facilitate access provisioning, tooling requests, and environment setup needed by the vendor (accounts, permissions, Azure resources, dev tools) - Ensure the vendor has what it needs to maintain delivery pace; track and resolve blockers Azure Cloud Environment Support - Coordinate with Azure team to ensure the right people and resources are engaged when vendor is building on Azure - Support environment readiness activities — accounts, subscriptions, networking, and access controls - Act as a bridge between legacy on-prem knowledge and the new cloud-based architecture Agile Delivery Facilitation - Support the transition from waterfall to Agile development methodology - Help teams understand and keep pace with vendor sprint cycles and delivery cadence - Track progress against the vendor's delivery schedule; flag deviations to the Program Manager - Facilitate coordination meetings, technical stand-ups, and working sessions as needed Systems Integration Awareness - Maintain working knowledge of the four legacy systems being consolidated and their interdependencies - Identify integration risks and surface them to the PM — not responsible for resolving them independently - Support data mapping, workflow transition, and system handoff activities as directed Team Support & Gap-Filling - Work alongside BAs and data analysts allocated to the program - Fill in technical coordination gaps for the 10-person project team as needs arise - Success metric: internal team is able to keep pace with the vendor's delivery velocity

Requirements

5+ years of experience in technical project coordination, IT program delivery, or systems integration roles
Proven experience on large-scale, enterprise-level system modernization or consolidation programs
Prior work in highly regulated environments (government, healthcare, finance, or similar)
Experience supporting or facilitating cloud migrations — Azure strongly preferred
Exposure to Agile/Scrum delivery environments; experience supporting a waterfall-to-Agile transition is a plus
Working knowledge of Microsoft Azure (environments, access, subscriptions, and general architecture)
Familiarity with enterprise application integration and system consolidation concepts
Ability to interpret vendor technical requirements and translate them for non-technical stakeholders
Experience with access provisioning, environment management, and vendor onboarding in cloud contexts
Familiarity with legacy on-premises environments and the challenges of migrating to cloud platforms
Strong coordination and facilitation skills — this role is a connector, not a decision-maker
Excellent communication across technical and non-technical audiences (DOT teams, DMV business users, vendor PMs)
Comfortable operating in ambiguity as vendor scope and approach are finalized post-RFP
Highly organized; able to manage multiple concurrent workstreams and surface issues proactively
Collaborative team player — success is defined by the team's ability to keep pace, not individual output
Prior experience with a state, or similarly structured government IT environment
Familiarity with SAP or other ERP platforms in a modernization context
PMP or Agile certification (SAFe, CSM, PMI-ACP)
Experience working in a vendor-client liaison role on a competitive RFP-procured engagement

Responsibilities

Serve as the day-to-day technical interface between teams and the implementation vendor
Translate vendor technical requirements into actionable tasks for internal teams
Facilitate access provisioning, tooling requests, and environment setup needed by the vendor (accounts, permissions, Azure resources, dev tools)
Ensure the vendor has what it needs to maintain delivery pace; track and resolve blockers
Coordinate with Azure team to ensure the right people and resources are engaged when vendor is building on Azure
Support environment readiness activities — accounts, subscriptions, networking, and access controls
Act as a bridge between legacy on-prem knowledge and the new cloud-based architecture
Support the transition from waterfall to Agile development methodology
Help teams understand and keep pace with vendor sprint cycles and delivery cadence
Track progress against the vendor's delivery schedule; flag deviations to the Program Manager
Facilitate coordination meetings, technical stand-ups, and working sessions as needed
Maintain working knowledge of the four legacy systems being consolidated and their interdependencies
Identify integration risks and surface them to the PM — not responsible for resolving them independently
Support data mapping, workflow transition, and system handoff activities as directed
Work alongside BAs and data analysts allocated to the program
Fill in technical coordination gaps for the 10-person project team as needs arise