Dockmaster
About The Position
The Dockmaster is often the first person our customers will interact with when arriving by vessel. The Dockmaster is a strong and motivating leader responsible for the overall operation of the docks. This includes scheduling of dockhands, communication with vessel captains, reservations, maintaining overall safety and cleanliness of the marina, fuel operations, providing the highest level of guest services, concierge, training of new team members, and securing the marina and vessels in the event of inclement weather.
Requirements
- A broad knowledge of marina operations, boat lifting, boat handling and towing, and equipment maintenance
- Ability to manage and motivate staff
- A positive attitude, the ability to communicate proficiently, and ability to relate to customers in a luxury environment
- Understanding of common marina operational documentation such as agreements, contracts, terms and conditions, marina regulations and must be able to analyze them
Responsibilities
- Sets and provides the highest level of customer/guest services and expedites any and all requests from vessels
- Schedules and manages all dockhands in marina related duties such as securing boats, fuel, black water pump outs, connecting and monitoring utility services, and waste disposal. Leads the dockhands by example.
- Performs daily inspection of the docks, works with maintenance manager in scheduling general repair and maintenance of the docks in order to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair or replacement.
- Routinely operates, motor and water vehicles and other various mechanized equipment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
