Document Imaging Specialist

Ricoh • Chicago, IL

1d

About The Position

Ensures and maintains customer satisfaction according to company standards of
quality and output by preparing, scanning, inspecting, compiling, and assembling
documents.

Requirements

• High school diploma or equivalent.
• Basic PC skills.
• Basic computer data entry experience.
• Basic typing and data entry skills.
• Intermediate computer skills, including but not limited to Microsoft Word, Outlook, and Excel.
• Utilizes critical thinking and attention to detail.
• Ability to perform repetitive tasks while maintaining focus.
• Ability to retain information and maintain a high level of accuracy.
• Ability to work effectively in a team environment by maintaining positive, productive relationships with co-workers, management, sales, and production departments.
• Ability to adapt to changing situations and remain flexible.
• Strong organizational skills with the ability to multitask and meet deadlines.
• Ability to interact with EDMS, computer databases, and other computer software.
• Ability to analyze situations, problems, and information and take appropriate action.
• Ability to perform repetitive work by continuously executing different tasks according to set procedures, sequence, or pace while maintaining quality and output standards.

Responsibilities

• Performs full-performance level work in the conversion of hard copy letters, forms, and other paper documents into an electronic imaging format.
• Prepares documents for scanning by removing staples, paperclips, rubber bands, etc., for the document scanning process.
• Reviews the paper record against the electronic document to verify image quality and identify missing documents.
• Verifies and validates image/document errors and makes necessary changes as needed.
• Maintains productivity and quality levels in accordance with current standards.
• Reviews each scanned record for accuracy and clarity of the scanned product.
• Scans all new documentation received and loose paperwork.
• Meets deadlines in a fast-paced environment while maintaining quality and error-free work.
• Achieves time productivity statistics by meeting established standards.
• Maintains optimal machine performance, including basic maintenance (clearing jams, refilling toner, etc.).
• Completes all paperwork in a timely, accurate, and legible manner.
• Communicates problems effectively and promptly to the manager.
• Prevents assembly errors by maintaining an organized workstation.
• Achieves customer satisfaction by performing error-free jobs per customer specifications using various imaging technologies for Digital Mail and Imaging operations.
• Duties may include shipping and receiving, including handling of USPS materials.
• Additional duties may be assigned as needed.

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees