Document Management Specialist

Brookdale Senior Living • Brentwood, TN

2d

About The Position

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant’s skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Responsibilities  The Document Management Specialist electronically creates, revises, manages, stores, and archives documents for clinical services, product lines, and other organizational departments for the support of resident/patient care and operational functions. Assists clinical service leaders in executing clinical initiatives, programs, policies, goals and strategic functions. Assists with the creation, implementation, revision, and storage/archiving of clinical service policies, procedures, and other documents that support the Assisted Living, Dementia Care, Skilled Nursing, and Brookdale at Home product line/service areas. Collaborates with subject matter experts to develop user centered documentation to assure compliance with regulatory requirements. Formats and compiles documents for ease of end user electronic access. Provides quarterly updates in service area policies/procedures and communicates these documents in a timely manner to the clinical and operational teams. Performs searches for information across databases and other online repositories to gather and analyze data. Utilizes project management skills by assisting clinical service nurse leaders or other organizational departments in document preparation for state or other regulatory agency requirements for resident/patient care functions. Works collaboratively with other team members to achieve team, clinical services, and organizational goals. Participates in training, in-services and meetings when required. Performs other duties as assigned. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Requirements

• High school diploma or GED certificate with at least two or more years of related technical experience in office, Information technology, or technical certification in document management; or equivalent combination of education and experience.
• Uses limited independent judgment to make decisions based on precedents and established guidelines.
• Solves problems using standard procedures and precedents.
• Knows when to refer issues to supervisor and when to handle them personally.
• Has a working knowledge of a skill or discipline that requires basic analytic ability.
• Has an overall understanding of the work environment and process.
• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Ability to lift: up to 25 pounds
• Vision
• Requires interaction with co-workers, residents or vendors

Nice To Haves

• Associate or Bachelor degree as RN or data science preferred.

Responsibilities

• The Document Management Specialist electronically creates, revises, manages, stores, and archives documents for clinical services, product lines, and other organizational departments for the support of resident/patient care and operational functions.
• Assists clinical service leaders in executing clinical initiatives, programs, policies, goals and strategic functions.
• Assists with the creation, implementation, revision, and storage/archiving of clinical service policies, procedures, and other documents that support the Assisted Living, Dementia Care, Skilled Nursing, and Brookdale at Home product line/service areas.
• Collaborates with subject matter experts to develop user centered documentation to assure compliance with regulatory requirements.
• Formats and compiles documents for ease of end user electronic access.
• Provides quarterly updates in service area policies/procedures and communicates these documents in a timely manner to the clinical and operational teams.
• Performs searches for information across databases and other online repositories to gather and analyze data.
• Utilizes project management skills by assisting clinical service nurse leaders or other organizational departments in document preparation for state or other regulatory agency requirements for resident/patient care functions.
• Works collaboratively with other team members to achieve team, clinical services, and organizational goals.
• Participates in training, in-services and meetings when required.
• Performs other duties as assigned.

Benefits

• Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
• Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance
• Full Time Only Benefits Eligibility Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement
• Role is also eligible for team based bonus opportunities.
• To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED