Domain Migration Support Specialist

TEKsystems•Indianapolis, IN

6d•$35 - $40•Onsite

About The Position

RESPONSIBILITIES: • Workstation Readiness: Prepare and configure Windows 10/11 workstations and laboratory-specific applications for domain migration. • Network Configuration: Manage and troubleshoot DNS, DHCP, and TCP/IP settings to ensure seamless handoffs between domain controllers and proper name resolution. • Encryption Management: Manage BitLocker recovery keys and BIOS-level configurations to prevent lockout during boot-level changes. • Regulatory Adherence: Implement and maintain data integrity protocols in strict accordance with GLP standards. • System Validation: Coordinate closely with the Validation team to ensure that all migrated systems remain in a "validated state" post-transition. • User Training: Provide "White Glove" support to non-technical staff, explaining technical changes clearly and with patience. • Issue Escalation: Record and report migration roadblocks to the LOTS team and project leadership to ensure rapid resolution SKILLS/EXPERIENCE: • OS Expertise: Proven track record supporting Windows 10 and Windows 11 in an enterprise environment. • Directory Services: Strong functional knowledge of Active Directory, GPO application, and Organizational Unit (OU) structures. • Networking: Deep understanding of TCP/IP stacks and how they interact with Domain Controllers. • Problem Solving: High-level analytical skills with extreme attention to detail, specifically regarding security permissions. • Communication: Ability to bridge the gap between complex IT requirements and laboratory business needs. • Reliability: Ability to follow strict Standard Operating Procedures (SOPs) without deviation. • Preferred Qualifications\Experience • Automation: Ability to run and modify basic scripts (PowerShell/Batch) to automate repetitive tasks like machine renaming or OU movements. • Regulated Environments: Prior experience working in GLP, GMP, or other highly regulated laboratory settings. • Identity Management: Familiarity with the impact of SID history and credential caching during cross-forest or cross-domain migrations.

Requirements

OS Expertise: Proven track record supporting Windows 10 and Windows 11 in an enterprise environment.
Directory Services: Strong functional knowledge of Active Directory, GPO application, and Organizational Unit (OU) structures.
Networking: Deep understanding of TCP/IP stacks and how they interact with Domain Controllers.
Problem Solving: High-level analytical skills with extreme attention to detail, specifically regarding security permissions.
Communication: Ability to bridge the gap between complex IT requirements and laboratory business needs.
Reliability: Ability to follow strict Standard Operating Procedures (SOPs) without deviation.
Windows 10
Windows 11
Active Directory
Excellent customer service and communication skills.
Attention to detail, organized

Nice To Haves

Automation: Ability to run and modify basic scripts (PowerShell/Batch) to automate repetitive tasks like machine renaming or OU movements.
Regulated Environments: Prior experience working in GLP, GMP, or other highly regulated laboratory settings.
Identity Management: Familiarity with the impact of SID history and credential caching during cross-forest or cross-domain migrations.

Responsibilities

Workstation Readiness: Prepare and configure Windows 10/11 workstations and laboratory-specific applications for domain migration.
Network Configuration: Manage and troubleshoot DNS, DHCP, and TCP/IP settings to ensure seamless handoffs between domain controllers and proper name resolution.
Encryption Management: Manage BitLocker recovery keys and BIOS-level configurations to prevent lockout during boot-level changes.
Regulatory Adherence: Implement and maintain data integrity protocols in strict accordance with GLP standards.
System Validation: Coordinate closely with the Validation team to ensure that all migrated systems remain in a "validated state" post-transition.
User Training: Provide "White Glove" support to non-technical staff, explaining technical changes clearly and with patience.
Issue Escalation: Record and report migration roadblocks to the LOTS team and project leadership to ensure rapid resolution