Donations Ambassador Driver Assistant

Pikes Peak Habitat for Humanity•Colorado Springs, CO

About The Position

As a Donation Ambassador Assistant, you are primarily responsible for working with the Donation Ambassador Driver for the safe loading and unloading of donated merchandise from donors' homes/businesses to the ReStore using ReStore box trucks. This includes ensuring all donors and customers receive outstanding customer service, safety, and quality control on all donated materials.

Requirements

All potential employees must be able to pass a Criminal Background, Sexual Offender, and Motor Vehicle Report (MVR).
All potential employees must have a valid driver's license.

Responsibilities

Provide superior service to all donors and customers.
Promote and maintain a safe and efficient work environment.
Maintain an effective and communicative relationship with ReStore management, staff, Donations Manager, volunteers, Habitat homeowners, and ReStore donors, volunteers, and customers.
Guarantee safe and prompt loading and unloading of all donors' merchandise on box trucks.
Screen all products for usability quality control according to set guidelines of acceptable donations or recyclable material (to maintain low cost of trash pickups).
Maintain safe procedures in all areas. (Examples: while driving box trucks, using lift gate, during any forklift use, while carefully handling merchandise during loading and unloading, in receiving, and while recycling.)
Maintain high levels of awareness while in receiving, entrance or recycling areas
Represent Habitat in a positive manner with a comprehensive understanding of Pikes Peak Habitat for Humanity ReStore's mission.
Demonstrate a willingness to cross-train with other ReStore operations, such as training to drive box trucks, receiving areas, or working the ReStore floor
Provide donation receipts to donors and maintain organization of donation receipts and donor zip codes.
Openly communicate with Receiving Associates about pickups and take the lead on unloading trucks from donation pickups with the assistance of volunteers and Receiving Associates.
Perform daily cleaning, straightening, and organizing of the Donation Center and outdoor sales lot to maintain an efficient, neat, and comfortable work and shopping environment for all staff, volunteers, and customers.
Safely operate a forklift upon certification.
Keep all storage areas neat and organized.