Donor Experience Manager/Specialist

Riverkeeper Inc•Ossining, NY

7d•$65,000 - $75,000•Hybrid

About The Position

Riverkeeper’s Donor Experience Manager/Specialist drives donor engagement by developing outreach and engagement strategies for Riverkeeper donors and executing donor-focused events and engagements along the Hudson River, with a particular emphasis on New York City. This role drives cross-team collaboration, streamlining information flow and operational process to ensure alignment and efficiency. They provide executive-level strategic support for Riverkeeper’s Chief Philanthropy Officer and President and play a vital role in advancing stewardship efforts.

Requirements

Strong writing and analytical skills with the ability to synthesize complex information.
Proficiency in donor databases (Salesforce or similar) and Microsoft Office Suite (Excel, PowerPoint, Word).
Comfortable working in a complex, multi-department organization and dynamic, fast-paced environment.
Ability to work independently and as part of a team, take initiative, be a self-starter, proactive problem solver, and maintain a high degree of professionalism, diplomacy, and confidentiality.
Strong interpersonal skills and ability to collaborate with leadership, development colleagues, and external stakeholders.
Ability to handle confidential information with discretion and professionalism.
Ability to travel throughout the Hudson Valley and New York City.
Ability to work evenings and weekends as needed.
All employees must be fully vaccinated for COVID-19.

Responsibilities

Prepare detailed briefings and pitch decks for donor meetings in collaboration with other development team members and the executive team.
Synthesize complex donor and prospect data into clear, concise reports for leadership.
Stay informed on donor interests, philanthropic trends, and institutional priorities to support high-level fundraising efforts.
Maintain up-to-date donor records and engagement plans in Salesforce
Generates reports and analyzes donor trends to support strategic decision-making at the leadership level.
Utilizes data visualization tools to enhance donor reporting and presentation materials.
Compiles and organizes key insights, reports, and materials in advance, to prepare leadership for internal and external meetings.
Lead the planning and execution of Riverkeeper’s two signature annual fundraisers: a seated gala and a cocktail party, along with a portfolio of other stewardship events throughout the year.
Work with board members and key supporters to host regional meetups and small gatherings focused on particular areas of our work.
Identify a running list of potential meetup locations and community partners (bars, restaurants, etc.) where the Riverkeeper team can informally gather to meet with members and the public.
Manages special projects, as assigned, from inception to completion.
Tracks project deliverables and coordinates follow-ups to ensure objectives are met.
Performs all other related duties as assigned.