Donor Onboarding Coordinator

Natural Resources Defense Council • New York, NY

4d • $55,000 - $61,000 • Hybrid

About The Position

NRDC (the Natural Resources Defense Council) works to safeguard the Earth, its people, its plants and animals, and the natural systems on which all life depends. NRDC combines the power of more than 3 million members and online activists with the expertise of some 800 policy advocates, lawyers, scientists, and communication experts to confront the climate crisis, protect nature, ensure the rights of all people to clean air, clean water, and healthy communities. As an international nonprofit environmental organization, NRDC is working to address the world’s most urgent environmental challenges, and advance innovative, science-based, and enforceable solutions. Since our founding in 1970, NRDC has helped craft and deliver many of America’s foundational environmental laws, including the Clean Air Act, Clean Water Act and Safe Drinking Water Act. Today, we continue to lead in advancing and defending strong environmental protections at the local, state, federal and international levels, as well as through the marketplace. Our team works across the United States and around the world, from offices in Chicago, Denver, Los Angeles, New York City, San Francisco, and Washington, D.C., as well as in Beijing, London, and New Delhi (a subsidiary of NRDC India Pvt. Ltd.). Supported by our members and online activists, NRDC is driving impactful solutions that confront the climate crisis, defend nature and safeguard public health across Asia, Africa, and the Americas. At NRDC, we believe lasting change happens when people bring their talent, passion, and expertise together for a common purpose: to build a cleaner, healthier, and more resilient world. Learn more at nrdc.org NRDC is seeking a Donor Onboarding Coordinator to work with our Development team in our New York office . Position Summary Development Donor Systems is an operations team within Development at NRDC that serves as a center of operational excellence within the department. The team and each team member’s specific responsibilities continue to evolve as we build out our technology platform to support the department and organization as they grow. This is an exciting time during which we can shed old processes and ways of working that are no longer serving the institution. Flexibility, adaptability, and patience will be necessary to perform successfully in this role. Reporting directly to the Donor Onboarding Manager, the Coordinator supports the Development, Donor Systems, Donor Onboarding function. Donor Onboarding is a gift operations unit that processes contributions, emphasizing the data integrity of NRDC’s Salesforce Customer Relationship Management (CRM) database which facilitates a seamless reconciliation with Accounting. This role is a cross-functional team player who collaborates with other teams, so donations are processed swiftly and accurately in our Salesforce database. The ideal candidate would be an approachable, data-oriented self-starter who likes to problem solve and has a strong ability to manage competing priorities. The position you are applying for is part of the bargaining unit represented by The Washington Baltimore News Guild (WBNG / The Newsguild-CWA Local 32035 ).

Requirements

• High school diploma required.
• Bachelor's degree preferred
• 1-3 years of nonprofit development experience required
• Salesforce or CRM database experience strongly preferred
• Donor and financial data entry experience strongly preferred
• Proficiency in Microsoft Office, Excel, Word, PowerPoint, and Outlook
• Detail oriented with excellent organizational skills
• Ability to effectively interact with a wide range of internal stakeholders
• Ability to travel to NRDC U.S. based offices, approximately 40-60% annually
• Commitment to NRDC’s mission, values, and DEI principles

Responsibilities

• Process gifts via various payment methods from all Development revenue sources (Action Fund, Foundations, Major Gifts, Membership, Principal Gifts) in Salesforce
• Coordinate internal stakeholders from Development and Accounting/Finance to obtain gift information for timely processing of contributions
• Open, sort, scan, and deposit checks in the office and assist with the lookup of those donors in our Salesforce database
• Review a variety of data integrity reports to confirm the information in our Salesforce database was entered correctly and update to maintain quality data in the system
• Create reports to review donation data and participate in reconciliation process with Accounting/Finance
• Adhere to established data standards and practices as well as participate in ongoing process improvement
• Manage and track time spent on Action Fund (c4) processing
• The above list of duties is not comprehensive but generally demonstrates the types of matters under this position’s responsibility. Other duties may be assigned.

Benefits

• We offer competitive salaries, excellent benefits , and a supportive working environment.
• Salary is based on a nonprofit scale and is commensurate with skills and experience.
• Internal equity will be reviewed and considered to determine a final offer.
• For this position, the salary range is $55,000 to $61,000.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level