Doorperson (PM Shift) - Palmer House Hilton

Hilton•Chicago, IL

4d•$13•Onsite

About The Position

The Palmer House, a Hilton Hotel with 1,641 guest Rooms is seeking an engaging Doorperson with a heart for service to join our Front Service team. Here you will enjoy great perks such as complimentary shift meal, discounted parking PLUS room discounts for you and your family at Hilton hotels worldwide! This person is responsible for greeting arriving and departing guests and directing entry traffic in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Responsibilities

Greet arriving and departing guests, direct traffic at the main entrance and offer luggage assistance to guests
Read luggage tags and provide claim tickets for accurate delivery of guest items
Retrieve, move, place and store guest items including, but not limited to, packages, luggage and boxes from vehicles and the luggage storage area
Arrange guest transportation (i.e. taxi cabs), as needed
Respond to guest inquiries and requests and resolve guest issue in a timely, friendly and efficient manner

Benefits

complimentary shift meal
discounted parking
room discounts for you and your family at Hilton hotels worldwide!
Medical Insurance Coverage - For you and your Family
Mental health resources including Employee Assistance Program.
Best-in-Class Paid Vacation, Sick Days and Holidays.
Go Hilton travel program: 100 nights of discounted travel.
Parental Leave to support new parents.
Debt-Free Education: Team members will have access to a wide variety of education, including: college degrees and professional certifications Pension plan to help save for your retirement.
Hilton Shares: Out employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount.
Career Growth and development
Team Member Resource Groups.
Recognition and rewards programs.