Downstream Process Support Engineer

Graham Packaging • Lancaster, PA

1d

About The Position

The Downstream Process Support Engineer will work with the Central Engineering and Plant Operations teams across Graham Packaging North America to drive standardization, optimization, and improvement in Post-Molding Applications. These include trimmers, labelers, inspection systems, palletizers, case packers, case formers, partition inserters, robotics, and other automatic packaging equipment.

Requirements

• BS or AAS in Electrical or Mechanical Engineering preferred.
• Minimum 3–5 years of experience improving processes with automatic post-molding systems (trimmers, labelers, inspection, palletizing, case packing, etc.).
• At least 8 years of combined experience as a service technician, controls engineer, project manager, or plant engineer.
• Prior experience with PLCs (Siemens, Allen-Bradley, Beckhoff, B&R) and servo control systems.
• Experience in full lifecycle system implementation and integration.
• Working knowledge of analytical and statistical quality tools.
• Strong troubleshooting and analytical thinking skills.
• Proficiency in Microsoft Office, Power BI, CAD, and automation software.
• Ability to write clear technical documents, reports, specifications, and change bulletins.
• Functional understanding of industrial safety practices (Lockout/Tagout, Energy Control, Electrical Safety).
• Self-motivated, goal-oriented, and an effective team player.
• Excellent communication and interpersonal skills.
• Strong multitasking and organizational abilities with diligent follow-up.
• Ability to motivate and engage both hourly and salaried personnel.

Responsibilities

• Provide hands-on engineering support and deployment of post-molding process solutions.
• Assess and recommend technical solutions to improve machine efficiency, reliability, and uptime.
• Participate in installations, factory and plant acceptance tests, and system commissioning.
• Build or re-purpose automatic trimming and packaging systems using new or existing hardware/software.
• Provide reliability input for capital project activities.
• Review equipment specifications and vendor quotes to ensure performance requirements are met.
• Create technical work instructions, machine audits, and documentation for operation and maintenance.
• Provide 24/7 remote technical support for plant operations as needed.
• Lead and support standardization efforts across vertical units.
• Use analytical tools, statistical methods, and problem-solving frameworks (A3, 8D) to address issues.
• Use data-driven methods to track progress and sustain improvements.
• Develop and maintain accurate records, reports, and action plans for short- and long-term issue resolution.
• Conduct classroom and on-the-floor training for trimming and packaging systems.
• Train plant personnel on operational procedures such as changeovers and system adjustments.
• Collaborate with plant operations and engineering teams to ensure optimal performance and alignment.
• Develop and maintain positive working relationships across teams.
• Submit weekly reports on engineering hours, travel, and expenses.
• Maintain working knowledge of major post-molding packaging platforms, including: Palletization systems: Zecchetti, OMS, Schneider Trimming systems: Autotec, Lectro, Lyle, Maer, Mueller, Uniloy

Benefits

• Benefits include medical, dental, vision and basic life insurance.
• Employees are able to enroll in the company’s 401K Employee Saving Plan and may participate in its Employee Wellness Program.
• Employees will also receive paid time off in accordance with company policy and state law requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree