DPW Fluffer Assistant Manager

Burning Man•Reno, NV

7d•$17 - $20•Onsite

About The Position

The Department of Public Works (DPW) Fluffer Assistant Manager will work with the Fluffer Team to provide hydration, snacks, and other hospitality support for DPW crews, work sites and staff resource stations during the event production cycle. In collaboration with the BRC Saloon Manager, this position will also be responsible for overseeing, assisting, coordinating, and transportation of goods from the Collexodous Stations during Burning Man Exodus hours. This temporary, ineligible for benefits role is: From July - October : Full-Time , Non-Exempt , based in Black Rock City, Nevada . The deadline to apply for this role is 5:00 pm Pacific on March 30th .

Requirements

Familiarity with Burning Man and with event-based production work.
Understanding of production scheduling, cost control, and large-scale project coordination.
Ability to think quickly, problem solve, and apply critical thinking to unexpected situations.
Working knowledge of Google products (Gmail, Docs, Sheets, Drive), Microsoft Word and Excel.
Clear, service-oriented and respectful communication, verbally and written; Able to evaluate, tailor style and patiently respond to needs for support.
Experienced with two-way radios.
Proven managerial experience.
Able to embody leadership qualities for a diverse team while still maintaining firm personal boundaries and adhering to set standards.
Ability to tactfully manage, reassign and redirect workflow using education, empowerment, and delegation when appropriate or necessary.
Operates with behavioral integrity and discretion of sensitive information; maintains tidiness in work ethics and the work environment; remains calm and focused under pressure or emergency.
Capable of working in an extreme environment including drastic temperature changes, high winds, poor air quality and low to no visibility at times.
Ability to temporarily relocate for work at the Burning Man event held in Gerlach, Nevada
Valid driver’s license and a good driving record.

Nice To Haves

Working knowledge of Google products (Gmail, Docs, Sheets, etc). (1 year or comparable software experience)
Public Speaking experience.
Ability to work with a largely volunteer labor force. (minimum 1 major project)
It is helpful if the candidate has previously been to Burning Man and/or is familiar with its culture.

Responsibilities

Coordinate Fluffer Team visits to DPW work crews, providing hydration, snacks, and other hospitality supplies for crew health, morale and self-care.
Observe and proactively share all relevant information to the NVO Auto Shop Manager pertaining to any needed repairs or maintenance to the vehicles allocated to the Fluffer Team.
Assist DPW Management in identifying which Burning Man Departments, work sites and stations are eligible for hospitality support aka “fluffing” and proactively liaise with those leads about their needs.
Maintain oversight for all technological resources (ie, laptops, ipads) assigned to the Fluffer Team as well as other Burning Man tools and property.
Collaborate with management around event-week scheduling and be available to take shifts during that time.
Track hours worked; submit personal time-card promptly on a bi-weekly deadline.
Assist in data collection and tracking, creating a clear overview of daily operations, inventories, scheduling, and any other report as requested by management.
Maintain a running inventory of, and order any needed consumables for, cleaning and maintaining the interior of vehicles allocated to the Fluffer Team.
Oversee the creation, tracking and maintenance of a cohesive schedule and route of the DPW Fluffer Teams, ensuring adequate shift coverage for all daily route fulfillments.
Oversee and track a maintenance, cleaning and sanitation schedule of all water igloos for DPW and other assigned Burning Man Departments, sites and stations.
Commit to improving and updating Standard Operating Procedures (SOP) for assigned projects throughout the season for accuracy.
Research vendors, contractors and subcontractors as assigned .
Prepare written feedback for DPW Management describing the successes of the season, and suggestions for areas in need of improvement; Submit an end-of-season EMBER Report.
Provide team orientation to rules and process of the DPW Fluffer Team, outlining clear responsibilities of roles, protocols and timeline goals.
Teach all Fluffer Teams, supporting crew and station monitors the required hygienic protocols for transportation and proper spigot-use of drinking water cambros; provide tactful corrections when necessary.
Effectively manage own time, individuals, and the efforts of the team as a whole to create an environment of accountability, collaboration, and adherence to a strict schedule.
Support DPW crew morale by maintaining a thoughtful, observant attitude and sharing dynamics and concerns with the DPW Staff Support Manager; exercise professionalism around sensitive or private information.
Work with the team to plan and execute LNT and Waste disposal plans for all relevant operations.
Adjust workflow to support changing safety protocols as directed.
Participate in manager / crew meetings when requested and maintain related correspondence.
Be familiar with, understand and act in accordance with Burning Man’s staff policies, protocols and behavioral standards.
Monitor personal well-being by setting realistic goals and managing self-care while proactively addressing any concerns with management.
Perform other duties as required.