Drain & Dig Manager – Residential Sewer, Drain & Excavation

ARS-Rescue Rooter•Manassas Park, VA

About The Position

American Residential Services (ARS) is the nation’s largest provider of residential HVAC, plumbing, and electrical services, employing over 7,000 professionals nationwide. With more than 45 years of experience, ARS delivers trusted home services and industry-leading solutions to homeowners and businesses across the country. We are seeking an experienced Drain & Dig Manager to lead our residential sewer, drain, and excavation operations. This role oversees drain technicians and excavation crews responsible for sewer line repairs, drain replacements, and underground plumbing work. This position operates under the license of the Plumbing Service Manager while managing the day-to-day operations of the drain and excavation division with the support of the General Manager.

Requirements

5+ years of drain, sewer, excavation, or underground plumbing experience
Strong knowledge of drain systems, sewer lines, excavation practices, and underground plumbing repairs
Familiarity with local plumbing codes and excavation safety requirements
Valid driver’s license with clean driving record
Strong leadership, organizational, communication, and problem-solving skills
Ability to manage crews, schedules, job costs, and equipment effectively

Nice To Haves

Experience managing drain cleaning or sewer replacement crews preferred

Responsibilities

Lead, train, and manage drain technicians and excavation crews
Oversee sewer line replacements, drain repairs, underground plumbing work, and excavation projects
Coordinate scheduling, dispatching, and job assignments for drain and dig teams
Provide estimates and review proposals for sewer replacements, trenching, and underground plumbing projects
Ensure all work complies with local plumbing codes, safety regulations, and excavation standards
Manage job costs, materials, equipment, and labor to meet department production and profit goals
Conduct job site inspections to ensure workmanship and safety standards are met
Coordinate with homeowners, inspectors, municipalities, and internal departments to ensure successful project completion
Maintain inventory and oversee specialized equipment used for drain cleaning and excavation operations
Track department performance metrics including production, revenue, and crew efficiency
Provide coaching and development for drain technicians and excavation crews