Dreamland Host

Aviator NationMalibu, CA
2d$18 - $20

About The Position

An event venue Host acts as the primary point of contact for guests, responsible for selling, scanning, and troubleshooting tickets, managing will call, and providing event information. They ensure a secure, welcoming experience, often handling cash/POS transactions and assisting with seating. Strong customer service and, often, digital ticketing proficiency are required.

Requirements

  • Strong communication skills to work with kitchen staff and servers.
  • Ability to work fast, especially during peak hours.
  • Flexibility for nights, weekends, and holidays.
  • Moderate knowledge of technology and apps

Responsibilities

  • Customer Service: Welcome guests, answer questions regarding events, seating, pricing, and venue policies.
  • Ticket Operations: Sell tickets via POS systems, process calls, scan tickets at entrances, and troubleshoot digital ticket issues.
  • Cash Handling: Accurately process payments, make changes, and reconcile cash drawers.
  • Technology Proficiency: Utilize ticketing platforms (e.g., Tixr) and mobile apps to assist guests.
  • Support Roles: Assist with guest flow, ushering, or directing patrons to seating areas.
  • Safety & Compliance: Ensure adherence to venue safety policies and security protocols.

Benefits

  • 50% off Dreamland and Aviator Nation
  • Family Meals provided for ticketed events held at Dreamland
  • Gain hospitality experience.
  • Medical
  • Dental
  • Vision
  • Paid Time Off (PTO)
  • 401K
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