Driver Onboarding & Training Manager - Dedicated Driver

Airspace

2d

About The Position

We are looking for a Driver Onboarding & Training Manager to build, own, and deliver our Dedicated Driver training program from the ground up. This is not a facilitation-only role; you will design the curriculum, build the content, partner with recruiting to ensure every new driver is set up for success, and travel into the field to validate that training is landing correctly. You'll report to our Senior Manager of Dedicated Driver Operations and work closely with Regional Managers, recruiting, and our revenue team to ensure our drivers are trained, compliant, and performing at the highest level from day one.

Requirements

• 3+ years of experience in training, program development, or instructional design; preferably in logistics, transportation, or a field-based environment
• Proven ability to build training programs from scratch; not just deliver existing content
• Strong written and verbal communication skills with the ability to connect with drivers, managers, and customers alike
• Detail-oriented, organized, and comfortable managing multiple priorities in a fast-paced environment
• Ability and willingness to travel up to 25% of the time to support field training and validate program delivery
• Action-oriented with a demonstrated ability to own problems and drive solutions
• Positive, people-first attitude with a genuine commitment to driver success

Nice To Haves

• Comfortable with technology and experience with learning management systems, Google Suite, and Salesforce a plus

Responsibilities

• Build and own the end-to-end Dedicated Driver training program, including new driver onboarding curriculum, role-specific modules, and ongoing retraining content for both online and in-field delivery
• Partner with recruiting to integrate training into the onboarding process, ensuring every driver is fully prepared before their first shift
• Develop scenario-based training content using real examples so drivers learn how to think, not just what to do
• Travel into the field (up to 25% of the time) to deliver in-person training, validate program effectiveness, and ensure standards are being met at the warehouse and customer level
• Conduct driver performance evaluations to assess training effectiveness and iterate content and delivery based on results
• Identify drivers who are at risk and develop targeted retraining or performance improvement plans in partnership with Regional Managers
• Maintain and update training documentation, SOPs, and resources as processes evolve
• Partner with Driver Ops Managers and the Revenue team on quality and performance initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed