Driver Supervisor

Bald Eagle Tow • Naples, FL

8d

About The Position

Join our team and help keep operations running smoothly, safely, and efficiently. We're seeking a dependable, experienced professional who can support drivers, reinforce safety standards, and provide day-to-day operational leadership.
Monday through Friday 8am-5pm on call two nights a week and every other weekend.

Requirements

• 1–3 years of tow truck operating experience required
• Clean driving record
• Ability to drive a manual transmission
• Minimum Class E license
• Basic computer skills (email, typing, data entry)
• Strong written and verbal communication skills
• Must pass a background check (law enforcement rotation requirements)
• Professional, dependable, and team-oriented

Nice To Haves

• Experience with TOPS or similar dispatch software preferred
• Spanish fluency preferred

Responsibilities

• Serve as the primary point of contact for drivers during shifts
• Address questions, provide updates, and resolve or escalate concerns
• Facilitate regular driver huddles to align expectations and goals
• Assist with developing and adjusting driver schedules
• Coordinate coverage for absences, callouts, and gaps
• Conduct routine truck and equipment inspections
• Ensure cleanliness, organization, and readiness standards
• Verify maintenance issues are properly documented and reported
• Support post–road test training and identify skill gaps
• Collaborate on coaching plans to strengthen driver performance
• Promote adherence to policies, procedures, and safety protocols
• Provide constructive feedback and escalate concerns when necessary
• Act as a communication bridge between drivers and management
• Lead by example with professionalism and safety awareness
• Assist with onboarding, training packets, road test coordination
• Support compliance with certifications (TIMS/NIMS, etc.)
• Recognize strong performance to boost morale and engagement

Benefits

• Competitive Benefits Package
• Medical, Dental & Vision Insurance
• Incentive Pay & Shift Differentials
• Paid Time Off
• 401(k) with Company Match
• Company-Sponsored Life Insurance
• Supplemental Accident, STD & Critical Illness Coverage
• Work-Life Balance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed