About the position
We are seeking a dedicated and professional White Glove Furniture Delivery Driver to join our team. As a White Glove Furniture Delivery Driver, you will be responsible for delivering high-end furniture to clients across the United States. This position requires overnight travel. The successful candidate will have excellent customer service skills, attention to detail, and the ability to handle furniture with care. If you have a passion for delivering exceptional service and enjoy traveling, this is the perfect opportunity for you.
Responsibilities
- Ensure that the client's experience is the number one priority.
- Safely and efficiently transport high-end furniture to clients' locations across the United States.
- Provide exceptional white glove service to clients, ensuring the utmost care and attention to detail during the delivery process.
- Assemble and set up furniture at clients' homes or businesses, following manufacturer instructions and ensuring proper placement and alignment.
- Inspect furniture for any damages or defects before delivery and document any issues.
- Maintain accurate delivery records, including client signatures and any pertinent notes or feedback.
- Collaborate with the logistics team to plan and optimize delivery routes, ensuring timely and efficient delivery to clients.
- Communicate effectively with clients to confirm delivery details, provide estimated arrival times, and address any concerns or questions.
- Adhere to all safety protocols and transportation regulations to ensure the well-being of yourself, clients, and fellow team members.
- Perform routine vehicle inspections and maintenance, reporting any issues or malfunctions to the appropriate personnel.
- Keep abreast of product knowledge and industry trends to provide superior service and answer clients' inquiries regarding furniture specifications and features.
- Load and unload trucks properly to ensure safe delivery of customer purchases.
- Always maintain cleanliness of company vehicles.
- Maintain up to date expense reports and receipt maintenance.
- Perform special projects as needed and/or assigned by Management.
Requirements
- High school diploma or equivalent.
- Valid driver's license with a clean driving record.
- Proven experience as a delivery driver, preferably in the furniture or logistics industry.
- Excellent driving skills and a strong understanding of traffic laws and regulations.
- Ability to safely lift and move heavy furniture items, often requiring physical exertion.
- Outstanding customer service and communication skills.
- Attention to detail and ability to handle fragile and high-value items with care.
Benefits
- Medical
- Dental
- Vision
- 401k
