Dual AGM|Sales Coordinator Fairfield/Townplace Forrest City, AR

Hotel Equities • Forrest City, AR

6d • $46,000 - $55,000

About The Position

Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Dual Assistant General Manager|Sales Coordinator for the Fairfield/Townplace in Forrest City, AR.

The Assistant General Manager will be responsible for providing exceptional service to every guest while simultaneously maximizing hotel profitability. Furthermore, the Dual Assistant General Manager will be responsible for ensuring that all hotel operations are performed professionally and adhere to the brand and company standards. Other responsibilities may include but are not limited to the following:

Requirements

• An experienced Assistant General Manager with 2+ years of supervisory hotel operations
• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt.
• Knowledgeable in financial statements and budget including staffing guidelines.
• Proven ability to deliver exceptional guest service results as measured through guest satisfaction
• Great at developing, and/or implementing policies, procedures and systems to improve business operations.
• Able to embrace property safety programs to include training, reporting, and incentives.
• Display initiative, perseverance, and analytical skills

Responsibilities

• Directing and coordinating the activities of the front desk, housekeeping, reservations, guest service, security, and maintenance
• Maximizing ADR and Occupancy
• Coordinating communications between Sales and Operating departments
• Motivating, coaching, and training department supervisors
• Understanding financial statements and budget, including staffing guidelines
• Controlling department head schedule, expenses, and implementing cost-saving strategies
• Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations
• Managing all aspects of the safety program, including training, reporting, and incentives
• Maintaining a cooperative and positive work environment
• Provide support to the sales team in executing contracts, proposals, and correspondence
• Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space
• Conduct site tours
• Assist as needed with hotel and sales related functions, parties and blitzes
• Oversee and create social networking sites
• Prepare and send out direct mail projects, sales packets and collateral
• Provide assistance to the Director and/or Manger of Sales and Marketing
• Effectively communicate and coordinate the guest’s request with other departments
• Answer and Respond to incoming telephone calls
• Oversee office equipment maintenance
• Responsible for managing all meeting room reservations and coordinating details with other departments including group agreements and set-up of meeting room.
• Coordinate and ensure the delivery of requested equipment and/or food for meeting rooms and special events
• Type Banquet Event Orders (BEO’s), route event orders to proper departments

Benefits

• Salary $46k-$55k
• Quarterly Bonus
• Health, vision, and dental insurance
• 401(k)
• Vacation
• Paid Holidays
• Opportunities for growth
• Discount programs for shopping, travel, tickets and more.
• Learning & Development programs and goal setting to create big possibilities for your career.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed