Dual Rate Pit Manager
About The Position
Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount. Maintains a superior technical understanding of games, policies, and procedures. Knowledge of Delaware Park policies and State regulations, to ensure smooth and efficient gaming. Verification and issuance of Credit to guests. Responsible for balancing proper inventories of fills and credits. Responsible for issuing cards & dice and monitoring for any irregularities. Directly supervises large play, buy-ins, and bet variances. Responsible for interviewing applicants, direct Supervision, recommendation of discipline at all levels, and review of Table Games team members. Works productively in a fast-paced environment and effectively communicates with co-workers, keeping Table Games Management apprised of any problem areas. Maintain professionalism at all times when working with other team members and/or guests. Provide our guests with fast, fun, friendly, joyful, focused service. Communicate (both written and verbal) with and promote positive team member and guest relations. Performs all other duties as assigne d
Requirements
- Three (3) years of multi-game dealing experience preferred
- Must have certification and/or experience in the following games: Craps, Black Jack, Baccarat, Roulette, and Carnival Games
- Must be able to successfully complete and maintain the background check and licensing process required by the Delaware Lottery during employment
- Understand all internal controls for the department, knowing all gaming regulations and steps taken to ensure compliance
- Understand credit authorization and apply the knowledge as set by internal controls
- Ability to recognize and take appropriate actions towards any deviations of the game and/or attempts to cheat
- Must have strong math skills, with the ability to calculate numbers quickly and accurately
- As well as strong organizational skills
- Ability to bend, reach, pull, push, kneel, squat, and grasp as needed
- Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays
Nice To Haves
- Knowledge of Microsoft Windows and Player Tracking systems preferred
Responsibilities
- Creates and ensures a fun-filled, entertaining, and exciting environment
- Maintains a superior technical understanding of games, policies, and procedures
- Knowledge of Delaware Park policies and State regulations, to ensure smooth and efficient gaming
- Verification and issuance of Credit to guests
- Responsible for balancing proper inventories of fills and credits
- Responsible for issuing cards & dice and monitoring for any irregularities
- Directly supervises large play, buy-ins, and bet variances
- Responsible for interviewing applicants, direct Supervision, recommendation of discipline at all levels, and review of Table Games team members
- Works productively in a fast-paced environment and effectively communicates with co-workers, keeping Table Games Management apprised of any problem areas
- Maintain professionalism at all times when working with other team members and/or guests
- Provide our guests with fast, fun, friendly, joyful, focused service
- Communicate (both written and verbal) with and promote positive team member and guest relations
- Performs all other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
