Dual Sales and Catering Coordinator

Hilton Garden Inn Midtown•Cincinnati, OH

About The Position

Are you a problem solver that loves working with people to succeed? Then we want YOU! Who succeeds in this role: Service-Oriented and Focused on Exceeding Guest Expectations Organized and Detail Oriented Self-Motivated and able to Multi-Task and meet Deadlines Work Collaboratively with the Hotel and Sales Team Able to effectively manage a Fast-Paced Hotel Environment What you'll be doing: Input and manage contracted groups, events & rooming lists Oversee billing for Group, Corporate and Catering Keep reservations and event systems up to date with accurate and timely information Act as on-site contact for site tours and large group arrivals, as needed Compile and distribute weekly BEO packet to all internal departments Manage incoming calls and emails for group updates, changes and requests Finalize group pick up numbers and complete post event reports as needed

Requirements

Hotel Experience
Computer proficiency and experience with: Microsoft Office, Word, Excel - experience with Delphi and/or R&I a plus
Must be able to lift 15 lbs.
Will work some evenings and weekends, as needed

Nice To Haves

experience with Delphi and/or R&I a plus

Responsibilities

Input and manage contracted groups, events & rooming lists
Oversee billing for Group, Corporate and Catering
Keep reservations and event systems up to date with accurate and timely information
Act as on-site contact for site tours and large group arrivals, as needed
Compile and distribute weekly BEO packet to all internal departments
Manage incoming calls and emails for group updates, changes and requests
Finalize group pick up numbers and complete post event reports as needed