Due Diligence Manager

Wells Fargo•Minneapolis, MN

1d•$100,000 - $179,000•Onsite

About The Position

About this role: Wells Fargo is seeking a Due Diligence Manager in our Global Operations area of the Bank. Learn more about the career areas and lines of business at wellsfargojobs.com. In this role, you will: Supervise a team of individuals who are responsible for executing activities associated with conducting due diligence reviews of bank customers transactions Oversee a moderate degree of complexity and risk to determine appropriateness of processes to ensure timely completion, quality and compliance Own the client onboarding process and engage with clients, relationship team and third parties Mitigate risk through due diligence process Identify and recommend opportunities for process improvement and risk control development Ensure execution of due diligence programs, processes and control to identify, assess and mitigate risk Manage communication and collaboration with business heads, Legal, Audit and regulators regarding risk management of business specific risk programs Make decisions and resolve issues to mitigate risk via a thorough due diligence process functional area and team to meet business objectives Interpret and develop policies and procedures for functions with low to moderate complexity within scope of responsibility Manage implementation of procedures, controls, analytics and trend analysis to ensure comprehensive research and background investigations Utilize expertise in data collection and sourcing Collaborate and influence all levels of professionals including senior managers Lead a team to achieve objectives Manage allocation of people and financial resources for Due Diligence group Mentor and guide talent development of direct reports and assist in hiring talent

Requirements

4+ years of Due Diligence experience, or equivalent (including risk management, client service, operations support, or business process management) demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of leadership experience

Nice To Haves

Experience in customer due diligence (CDD) or enhanced due diligence (EDD) reviews.
Certification such as CAMS, Associate CAMS (A‑CAMS), or similar (not required).
Experience leading teams in a regulated industry or compliance‑driven function.
Strong understanding of BSA/AML principles and customer risk assessment.
Demonstrated ability to manage operational SLAs, workflows, and performance metrics.
Excellent analytical, decision‑making, and documentation skills.
Experience supporting regulatory exams, audits, or compliance reviews.
Familiarity with risk‑based frameworks and enterprise risk policies.
Operational leadership in a fast-changing or ambiguous environment.
Workflow or process improvement experience.

Responsibilities

Lead, coach, and develop a team of approximately 10–15 due diligence analysts.
Oversee secondary reviews of customer due diligence assessments, ensuring accuracy, completeness, and appropriate documentation.
Evaluate risks posed by customers—including high‑risk industries (e.g., cannabis) and complex risk profiles—and determine whether to exit or continue customer relationships.
Ensure all decisions adhere to internal policies, procedures, and applicable regulatory expectations (BSA/AML and broader enterprise risk standards).
Maintain SLA performance (4‑day turnaround) and ensure operational consistency across the team.
Partner with upstream teams to validate the quality of initial due diligence reviews and escalate gaps or concerns.
Contribute to the development of processes, frameworks, workflows, and controls as the program evolves.
Provide subject matter expertise in risk assessment, customer risk rating, and enhanced due diligence (EDD).
Support audit, compliance, and regulatory inquiries through accurate documentation and reporting.
Drive continuous improvement in efficiency, decision quality, and team capability.