Dynamics 365 Business Delivery and Integration Specialist

DISTRICT PHOTO INC•College Park, MD

just now•Hybrid

About The Position

At District Photo, our employees are the heart of our company. We are seeking a Dynamics 365 Business Delivery and Integration Specialist in our Beltsville Maryland factory (Hybrid) Role Summary The Business Central Delivery and Integration Specialist is responsible for leading the functional design, implementation and ongoing optimisation of Microsoft Dynamics 365 Business Central. This role acts as the primary bridge between business stakeholders and technical teams, ensuring business processes are effectively translated into system configuration while coordinating ERP delivery activities across internal teams and external partners. The role combines ERP functional expertise, business analysis, and implementation coordination, ensuring Business Central supports operational efficiency across finance, order management, inventory, and production workflows.

Requirements

5+ years ERP functional experience
3+ years Microsoft Dynamics 365 Business Central or Dynamics NAV
Experience supporting ERP implementations or large system changes
Strong experience gathering and documenting business requirements
Experience working with cross-functional operational teams
Dynamics 365 Business Central configuration
Business process analysis
ERP system design
Financial and operational workflows
Workshop facilitation
Project coordination
Requirements documentation
Stakeholder management
Strong communication skills
Structured problem solving
Ability to translate technical concepts for business users
Ability to drive cross-functional collaboration

Nice To Haves

ERP experience in manufacturing, fulfilment, logistics, or distribution environments
Experience supporting ERP integrations and APIs
Experience coordinating system implementations or major enhancements
Familiarity with Power Platform or Microsoft ecosystem

Responsibilities

ERP Functional Leadership
Lead functional configuration and optimization of Microsoft Dynamics 365 Business Central
Own functional areas such as: o Finance o Order management o Inventory & warehouse o Procurement o Production / manufacturing (if applicable).
Ensure EPR Solutions align with standardised business processes and best practices.
Implementation Delivery
Coordinate the ERP implementation lifecycle, including: o Discovery o Process design o Configuration o Testing o Go-live support o Post-implementation optimization.
Facilitate workshops and requirement gathering sessions with stakeholders.
Maintain visibility of project milestones, risks, and dependencies.
Business Engagement & Facilitation
Act as the primary ERP contact for business stakeholders.
Collaborate with teams across: o Finance o Operations o Supply Chain o Production o Customer Service
Facilitate cross-functional discussions to resolve process and system issues.
Support organisational change management and ERP adoption.
Integration & Systems Coordination
Work closely with technical teams to support ERP integrations, including: o APIs o Warehouse systems o Production workflow platforms o Reporting tools.
Assist in defining integration requirements and validating solutions.
Testing & Quality Assurance
Define and coordinate User Acceptance Testing (UAT).
Develop functional test scenarios and validate system changes.
Ensure delivered solutions meet business requirements.
Continuous Improvement
Maintain and prioritise the ERP functional backlog.
Identify opportunities to improve business processes through system enhancements.
Support future system upgrades and feature adoption.
Health and Safety
Ensure the health, safety and well-being of all team members is protected by personal example
Foster a culture of safe working and risk awareness within the team
Escalate any safety related matters that cannot be resolved within the team
Engage with the risk assessment of line processes and team tasks, implementing and monitoring agreed countermeasures and mitigation plans to address identified risks