E Commerce Associate II
About The Position
Founded in Santa Clara County in 1928, Goodwill of Silicon is dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients’ sense of self-worth. We achieve this through workforce creation, vocational training, and environmental stewardship. With 18 retail stores, an online store, an extensive reuse/recycling operation, and our Contract Services division, we help individuals overcome barriers to employment, build sustainable lives and communities. The E-Commerce Associate - 2 position is a mid level role performing a variety of duties to achieve our common goal of selling donated items online for our retail store teams. This position is a prerequisite for promotion to E-Commerce Associate - 3.
Requirements
- Knowledge of general arithmetic (adding/subtracting) required.
- Experience in material handling
- Strong organizational skills, ability to work well with others in a close office environment.
Nice To Haves
- Ability to read. write and speak in English. Spanish is a plus.
- Ability to type in English fast enough to meet production goals.
Responsibilities
- Perform all functions and duties of the E-Commerce Associate 1 as needed.
- Train new employees with E-Commerce Associate - 1 skills as directed.
- Take photos of products for sale online within one major category segment; i.e jewelry, goods, etc
- Expedite Book/Media inventory to the scanners
- Operate equipment including pallet jack and box dumper, aka“Tiny the tipper”
- Receive e-carts from retail stores and process according to SOP’s
- Sort Jewelry from retail stores according to SOP
- Stock and Pull items listed online in our Warehouse according to SOP
- Ship and Package orders as assigned
- Ticket Books/Media According to SOP
- Advanced data entry
- Customer service
- Packing of E-Goods items including large, breakable and/or complex items
- Maintain a neat, clean, and organized work area at all times.
- Meet productivity goals for the assigned role on a consistent basis.
- Adhere to all agency policies and procedures.
- Other duties as assigned by a lead or manager.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
