E-Commerce Clerk

Goodwill Industries of Hawaii • Honolulu, HI

20h

About The Position

The E-Commerce Clerk position is a non-exempt role within the Retail and Contract Operations division, specifically in the E-Commerce/Retail department, reporting to the E-Commerce Manager. The E-Commerce Clerk is responsible for supporting online sales efforts by ensuring merchandise is accurately posted and listed on e-commerce platforms. This role requires strong attention to detail and organization to meet listing and performance goals. Overall, the E-Commerce Clerk plays a key role in maintaining efficient and effective online retail operations.

Responsibilities

• Meet daily listing and posting targets set by the E-Commerce Manager
• Sort, process, identify, and evaluate merchandise for online sale
• Research items and create effective listings to maximize value
• Take clear, detailed, and visually appealing product photos
• Write accurate, concise, and consistent product descriptions
• Maintain accurate records of listed and sold items
• Organize, store, retrieve, and catalog inventory properly
• Assist with packaging and shipping to meet delivery timelines
• Provide professional customer service and resolve issues efficiently
• Handle returns and communicate problems to management
• Follow all procedures for e-commerce merchandise handling and sales
• Support inventory control and report loss prevention concerns
• Use equipment safely and follow all safety policies and procedures
• Stay compliant with company safety standards at all times
• Perform additional duties as assigned

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed