E Commerce Intern

Driven Brands Inc. • Charlotte, NC

1d • Hybrid

About The Position

Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience. Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things. Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together. Performance matters. We take pride in it. We own it. We show up for one another and for our communities. Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together. JOB DESCRIPTION: The opportunity: your role at Driven Brands DrivenAdvantage.com is the internal B2B marketplace that powers procurement and vendor connectivity across our portfolio of brands. Our mission is to simplify and streamline the way our franchisees, operators and affiliates purchase products and services by providing a modern, data-driven Ecommerce experience. The DrivenAdvantage team is seeking a motivated and analytical individual to support the cross functional team in growth, optimization, and day-to-day operations of DrivenAdvantage.com. You will work with the operations, procurement, marketing and sales team members gaining exposure to real-world challenges, collaborating with internal stakeholders, and contributing to initiatives that drive platform improvements. What we look for: You are curious and have a drive to continually learn – We are looking for people that opportunities instead of challenges and question the “why” behind everything we do You have an agile, growth-oriented mindset - What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world. You measure success and take accountability – You measure results and keep results objective through reporting and data. You’re a person that believes in following things through to their conclusion and takes responsibility for results – positive or negative.

Requirements

• Recent graduate or current Junior/Senior pursuing a degree in Business, Marketing, Ecommerce, Analytics, or a related field
• GPA of 3.0 or higher preferred
• Strong proficiency in Microsoft Office (Excel, PowerPoint, Word)
• Familiarity with Ecommerce platforms, digital merchandising, or analytics tools is a plus
• Strong written communication skills and attention to detail
• Ability to manage multiple tasks, meet deadlines, and work in a fast-paced environment
• Interest in retail, marketplaces, and digital customer experience

Responsibilities

• Support Site Operations & Merchandising Assist with product catalog maintenance, content updates, and vendor onboarding Support updates to product descriptions, images, categories, and collections to improve site navigation and usability Monitor site accuracy and assist in resolving product data discrepancies
• Assemble Key Data & Performance Analytics Pull and analyze Ecommerce performance metrics such as traffic, conversion, search behavior, and order trends Build weekly dashboards and insights summaries for leadership and category managers Use platforms such as Qlik or similar analytics tools to extract data and highlight growth opportunities
• Identify and Implement Improvements in User Experience Conduct audits of the customer journey to identify friction points and propose enhancements Support testing of new features, UI improvements, and search optimization initiatives. Assist with creating internal playbooks and documentation for consistent Ecommerce processes
• Support Vendor & Category Management Partner with internal category leaders and external suppliers to gather product content, marketing assets, and promotional information Help prepare presentations, promotional plans, and communications

Benefits

• Accelerate your technical capabilities and transformative leadership skills with on-the-job coaching and performance feedback procedures from the experienced management team
• Broaden your horizons by working across business segments and organizational functions to collaborate with people of diverse backgrounds
• Bring out the best in yourself with continuous investment in your personal well-being and career development
• Join a team that likes to have fun
• Get early access to 50% of your earned wages at any time through our myFlexPay program.

What This Job Offers

• Career Level: Intern