E-Commerce Lead - Denver Summit

Compass Group • Centennial, CO

1d • $30

About The Position

As E-Commerce Lead, you will be responsible for optimizing our guests experience with our online store – using data to continually improve experience and drive sales. The ideal candidate will be an experienced E-Commerce professional with expertise and passion for continually driving both revenue and user experience

Requirements

• Experience in E-Commerce or Web Design basics
• High level of computer literacy
• Passion for E-Commerce/Retail
• Excellent interpersonal and stakeholder management skills
• Curiosity for new technology and industry trends

Nice To Haves

• Degree in Marketing Management, Business, Information Systems, or similar is preferred
• Photoshop skills are preferred

Responsibilities

• Maintaining and optimizing the E-Commerce operations for the location
• Working closely with the retail operations team to maximize efficiency of order fulfillment
• Reviewing data to develop plans to improve E-Commerce operations
• Managing all aspects of the E-Commerce operations – including maintaining the online store, posting new items and responding to customer queries
• Pulling reports on the performance of various items and working with the Retail Director to optimize revenue
• Overseeing and managing the full cycle of order fulgent from picking to distribution
• Working closely with location partners to identify ways to drive traffic to the online store
• Utilizing social media channels to generate excitement and traffic
• Working with website development team to drive improvements to the online store
• Maintaining the security protocols and ensuring payment card information rules are always followed
• Analyzing sales-related metrics to help inform restocks
• Supporting in the accurate completion and maintenance of inventory to prevent shrinkage
• Attend management meetings to build collaboration with other departments at the location
• Handling customer complaints to ensure timely and satisfactory completion
• Planning and managing special promotions through the online store
• Building and loading product range
• Assisting customers as needed
• Other duties as assigned

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed