E-Learning Support Specialist I
About The Position
Join us at Orbis Education and begin a career in helping Nursing students succeed! The E-Learning Support Specialist I manages the daily support for the partner learning management system and exam platforms. Tasks performed will be based on the needs of the group of accounts to which they are assigned. This is a remote position. This is an entry level position with a compensation range of $40k-$45k annually. What you will do: Resolve and respond to tickets submitted by faculty and students. Prepare, maintain, and troubleshoot issues for exams. Prepare, maintain, and troubleshoot issues for courses within the LMS. Complete course audits. Attend and conduct student and faculty orientations, including office hours for online orientations. Other duties as assigned. What you will have: Bachelor’s degree or equivalent industry experience of 1-3 years Comfort in a support role with high attention to detail Technologically independent and able to work as part of a virtual team Strong organization and communication skills Experience with Learning Management Systems (LMS) Must successfully pass a background check. Equipment used- MS Office Suite, Zoho Ticketing System, Learning Management Systems, such as Canvas, Blackboard, and Sakai. Exam Platforms, such as ChiTester and ExamSoft, SmartSheet, Zoom, Box What we’ll offer in return: A career where your work genuinely makes a difference A stable income with a good salary Extensive training with team and management support Structured professional development plans and opportunities Outstanding benefits and work perks Collaborative and supportive team environment. …and more! #INDLOPESUP At Orbis Education, we create partnerships with universities to expand their pre-licensure healthcare programs and produce thousands of highly trained graduates ready to enter the workforce. Employment is contingent upon the satisfactory outcome (as determined by the organization) of pre-employment screening activities, including a background check. For assistance with your job application please use our External Candidate Job Application Guide. Orbis Education is a wholly owned subsidiary of Grand Canyon Education. For more information about Grand Canyon Education, Inc., visit gce.com
Requirements
- Bachelor’s degree or equivalent industry experience of 1-3 years
- Comfort in a support role with high attention to detail
- Technologically independent and able to work as part of a virtual team
- Strong organization and communication skills
- Experience with Learning Management Systems (LMS)
- Must successfully pass a background check.
Responsibilities
- Resolve and respond to tickets submitted by faculty and students.
- Prepare, maintain, and troubleshoot issues for exams.
- Prepare, maintain, and troubleshoot issues for courses within the LMS.
- Complete course audits.
- Attend and conduct student and faculty orientations, including office hours for online orientations.
- Other duties as assigned.
Benefits
- A career where your work genuinely makes a difference
- A stable income with a good salary
- Extensive training with team and management support
- Structured professional development plans and opportunities
- Outstanding benefits and work perks
- Collaborative and supportive team environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
